Operate the full payroll cycle for local hires, expat, freelancer and outsource, including data preparation, bank payments and payslips creation.
Track timesheets, overtime requests, and leave records (seniority leave, sick leave, etc.).
Record and calculate various allowances, bonuses, withholdings, perks and benefits.
Prepare monthly, quarterly, and any ad-hoc reports, including absenteeism, labor cost analysis, total reward analysis, market benchmarking etc.
Statutory Insurance (SHUI) & Health Care
Handle registration of increases and decreases, update salary adjustments, and reconcile monthly payment contributions.
Process claims for sickness and maternity; re-calculate and explain social insurance payments to employees.
Operate premium health care insurance, including vendor list updates, fee checking, and supporting employees with claim procedures.
Operate the end-to-end cycle of the annual health check program, from customizing packages and performing vendor comparisons, obtaining approvals, managing contracts, conducting company-wide announcements to measuring program effectiveness by surveys.
Personal Income Tax (PIT) & Trade Union (TU)
Estimate PIT reports, register dependents, and handle monthly/quarterly PIT reporting and payments.
Finalize annual PIT and issue PIT withholding certificates; guide employees on self-tax finalization.
Register tax codes, open bank accounts, and guide expats and foreign employees on electronic tax accounts.
Submit labor contracts and relevant mandatory documents to authorities.
Prepare and submit mandatory reports to authorities, including Foreign Employee, Occupational Safety and Health etc.
Coordinate with relevant internal departments and companies within the group to ensure HR policies, internal regulations and processes are compliant with local legislations and the group global standard.
Administer people operations and suggest improvements to optimize them.
Stay updated on changes in labor laws and industry regulations, and proactively adjust internal policies accordingly.
Clarify and resolve employee inquiries related to company regulation, payroll & insurance.
Requirements
Education: Bachelor's Degree in Human Resources, Finance, Business Administration, or a related field.
Experience:
8 - 10 years of experience in C&B or Payroll Specialist or Total Reward Specialist roles.
Proven ability to thrive in a high-speed, international environment while managing multiple concurrent tasks and deadlines.
Experience in IT or BPO environments is a strong plus.
Experience in mid to large corporations is an advantage.
Technical Skills:
Strong knowledge of the Vietnam Labor Code, Payroll, Compulsory Insurance and PIT regulations.
Total reward mindset and knowledge to continuously optimize employee benefits for high engagement while remaining in harmony with the company's financial contributions and business objectives.
Advanced proficiency in MS Excel or Google Sheets, with a proactive drive to utilize digital tools (both SaaS and AI-powered tools) for process automation and data accuracy.
Soft Skills:
Exceptionally detailed and diligent, particularly when managing complex payroll execution, statutory insurance (SHUI) reconciliations, and personal income tax (PIT) calculations.
High level of logical and design thinking to evaluate the effectiveness of compensation structures and implement innovative Total Rewards frameworks.
Strong sense of responsibility over confidential HR data and ownership of both day-to-day operations and periodic projects.
Strong communication skills in both English and Vietnamese (spoken and written).
A proactive open and growth mindset is essential for staying updated on changing external and internal context and constantly seeking opportunities for continuous self enhancement.
Our benefits
Caring Mental & Physical Recreation
Hybrid working: 2 days at the office and 3 days WFH
Working hour: Flexible start 8AM-9AM from Mon-Fri
Full salary in probation
Insurance: Applied from Probation period:
Social Insurance, Health Insurance, Unemployment Insurance (on 100% salary)
Private health insurance & accident insurance. From Managing level: extra for family members
