About The Team
We are the Back-Office
BPM ( Business Product Management) team responsible for three critical domains: Resource Management (Operations, Riders, Assets), Finance Management, and Risk & Security. Our mission is to build and scale systems that ensure operational excellence, financial integrity, and risk mitigation across the organization. We serve as the foundational engine behind daily operationsmonitoring data flows, designing algorithms to detect anomalies, creating dashboards, training stakeholders, and enabling smooth releases. If you're passionate about using data, automation and product thinking to turn complex challenges into scalable solutionsand want to work in a fast-moving, high-impact environmentthis is the team for you.
Job Description
Product Discovery
- Engage with both internal and external customers to understand their pain points and challenges.
- Conduct thorough market research to identify areas for improvement and potential opportunities.
- Analyze and extract relevant information from large datasets, both structured and unstructured, to streamline and enhance critical processes.
- Independently define business problems and propose solution approaches with minimal guidance.
- Scrutinize and validate data to ensure its quality and reliability, generating actionable insights.
- Collaborate with data teams to enhance data assets, quality, metrics, and insights.
- Utilize robust data analysis skills to systematically prioritize customer requirements.
- Develop comprehensive product roadmaps for relevant components on a yearly, monthly, and weekly basis.
Product Delivery
- Propose business solutions from a product perspective to address customer needs.
- Offer creative and feasible technical solutions to meet customer requirements.
- Craft concise documents and utilize data visualization techniques to effectively communicate results to stakeholders and facilitate decision-making.
- Coordinate with the regional team throughout the product development process.
- Collaborate with the Product Support team to provide support to end users.
- Oversee projects to successfully deploy features for all customers.
- Measure the business impact of released features and gather feedback.
- Effectively manage the product lifecycle, ensuring continuous improvement and alignment with business objectives.
Requirements
Must have
- Creative & Proactive: Curious and proactive in seeking insights and addressing market opportunities with critical thinking.
- Business Acumen: Prioritizes long-term business outcomes, skillful in product prioritization, and effective in stakeholder communication.
- Functional skills: Strong technical understanding and ability to analyze data effectively.
Better to have
- Previous work experience as a business analyst or product manager
- Experience working with data/product teams
- Understanding of Business flow, Data flow, UX flow, UI Design, API, Project Management.
