Senior Account Manager

Company Description DSquare Digital Communications is a leading digital agency with 15 years of experience delivering integrated solutions across creativity, technology, data, and e-commerce. The agency focuses on becoming a trusted, long-term partner to clients by consistently providing impactful, results-driven work. DSquare is known for pushing the boundaries of innovation and crafting campaigns that stand out in the digital landscape. Team members collaborate across disciplines to design solutions that help clients grow and strengthen their brands.

Role Description The Senior Account Manager is a full-time, on-site role based in Ho Chi Minh City, Vietnam. This role is responsible for managing key client relationships, understanding business objectives, and translating them into effective digital strategies and campaigns. Day-to-day tasks include leading client meetings, preparing proposals and briefs, coordinating internal teams, and ensuring projects are delivered on time, within scope, and to quality standards. The Senior Account Manager will monitor campaign performance, provide regular reporting and strategic recommendations, and proactively identify opportunities to grow accounts. This role also involves mentoring junior team members, contributing to new business pitches, and collaborating closely with creative, media, and technology teams to deliver integrated solutions.

Qualifications

• Strong account management skills, including client relationship management, project coordination, and stakeholder communication.
• Experience in digital marketing and advertising , with familiarity in IMC, performance campaigns, and integrated digital solutions.
• Ability to analyze data and campaign results, draw insights, and develop strategic recommendations to improve performance.
• Excellent written and verbal communication skills in English; Vietnamese language skills are an advantage.
• Proven capability in managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines in a fast-paced environment.
• Leadership experience, including mentoring or supervising team members and collaborating across disciplines.
• Bachelor's degree in Marketing, Communications, Business, or a related field; equivalent professional experience may be considered.
• Previous experience in a digital agency or similar environment, working with regional or international clients, is highly beneficial.