Sea Freight Supervisor

Key responsibilities:

• Supervise daily sea freight export operations to ensure smooth and timely shipment handling.
• Handle pricing activities, rate sourcing, and quotation support.
• Ensure accurate system update and effective use of operational systems.
• Support staff in resolving daily operational issues and escalations.
• Assist Manager in team supervision, workload allocation, KPI monitoring, and staff coaching.
• Coordinate with carriers, agents, customers, and internal departments to maintain service quality.
• Drive SOP compliance and process improvement within the team

Requirements:

• Minimum 10 years of experience in sea freight forwarding, including at least 3 years of experience in an equivalent position.
• Strong experience in both pricing and export operation.
• Good knowledge of forwarding/operational systems.
• Strong problem-solving, communication, and team support skills.
• Leadership potential and experience in guiding staff is preferred

Benefits:

• Competitive Salary + allowance
• Bao Viet healthcare insurance
• After probation: full-salary social insurance contribution
• 15 annual leave days/year, plus birthday leave
• Fixed 13th-month salary
• Annual salary review (once per year)
• Trade union benefits and employee engagement activities (Company trip, Happy Hour, Family Day, etc.)