About HCLTech Vietnam Company Limited
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Consolidated revenues as of 12 Months Ended September 2025 totaled $14.2 billion.
To learn how we can supercharge progress for you, visit: https://www.hcltech.com/
Our offices:
- Hanoi: Leadvisors Tower, 643 Pham Van Dong Street
- Ho Chi Minh: Riverfront Financial Center, 3A-3B Ton Duc Thang Street, District 1
JOB DESCRIPTION
- Stakeholder Engagement and Workshop Participation: Attend workshops with process owners, S/4 HANA table leads, and Epic owners to gain insights into the tax requirements of each country.
- Actively participate in discussions to align on key requirements, changes, and improvements in tax processes.
- Expertise in Template Driven rollouts knowledge
- The Senior SD Tax Process Expert should possess in-depth knowledge of template-driven rollouts, understanding their impact on both template design and individual deployments. This role involves active participation in template planning to assess the effects on ongoing rollouts and prioritize compliance with legal requirements.
- Preparation and Presentation of Tax Requirements: Prepare presentations on relevant tax and legal requirements, focusing on the Order-to-Cash (O2C) process.
- Present gathered requirements and analyses to regional tax experts, the country-specific governance team, and other stakeholders to ensure clear communication and understanding.
- Legal Requirement Gathering and Documentation: Present the O2C process to regional tax experts from each country and facilitate the gathering of country-specific legal tax requirements.
- Collaborate with regional tax stakeholders to capture all legal obligations relevant to O2C, ensuring compliance in each operational region.
- Cross-Team Coordination and Requirement Sharing: Share collected legal requirements with the Vertex team, Foreign Trade (FT) team, and Global Support (GS) Tax team to support their alignment and integration within their respective functions.
- Ensure that requirements are clearly documented and communicated to all involved teams to facilitate smooth development and compliance processes.
- Result Evaluation and Sign-Off Process: Once development is completed, collaborate with the GS Tax team to receive and review the results for accuracy and adherence to the initial requirements.
- Present final results to the regional tax experts, Vertex, FT, and governance teams to verify accuracy, address any concerns, and secure formal sign-off.
Specific activities/ Role Description for Tax Deploy Expert
- Responsible for Tax Code analysis and mapping jointly with the customer Tax Coordinator
- Discovery Sessions (Azzure Board – F2S sessions) - When: 2 weeks after kick-off
- Supporting customer Tax Coordinator within the Requirement process
- Responsible for general Tax Customizing Requirements (per entity, country settings will be applicable only for the first entity in a country, e.g tax procedure – workbook in D&B board, also EBS Checklist).
- Responsible for the migration preparation (FL, Initial Load and Go Live):
- Initiation of Tax Code creation and mapping loads on PHL - For this Harmonized Tax Code file have to be completed.
- execution of check report GL account for attribute Tax Category and cleansing of Data in R3 where applicable
- Error Log Handling
- Test case coordination & tracking (not scoping)
- INT and UAT 1st Level Support for questions and defects based on process documentation
- Key-User Training
- Authorizations/Roles and Systems Landscape. Useful Docupedia links
- Explanation on System Landscape (INT and UAT explanation)
- Within the discovery phase: basic enabling/deep dive for standard processes/tools ( e.g., ACR, Vertex, Tax Ledger)
- Before the INT: training on operational processing and country-specific developments
QUALIFICATIONS
- Familiarity with SAP S/4 HANA and associated tax modules or tables, including experience with tax configuration.
- Strong presentation skills with an ability to convey complex tax requirements to various stakeholders effectively.
- Demonstrated ability to collaborate cross-functionally and manage multiple stakeholder relationships.
- Excellent organizational skills with strong attention to detail and the ability to document requirements precisely.
- Proficiency in MS Office (PowerPoint, Excel) and familiarity with tax-related software such as Vertex.
Key Competencies:
- Effective communication and presentation skills.
- Strong analytical skills and an ability to identify and document complex requirements.
- Ability to work independently and proactively, managing multiple projects in parallel.
- Detail-oriented with a strong commitment to compliance and accuracy.
Reporting Structure: This position reports to the Tax Process Manager and works closely with cross-functional teams, including Global Services, Foreign Trade, Regional Tax Experts, and IT/Development teams.
Process improvement activities ( PIA):
· Understand business request & Support the PIA Lead to implement improvement activities ( Validate/finalize the scope /coordinate with technical team to complete unit testing and implementation Collaborate with stakeholders to understand business processes and requirements and translate them into functional specifications in support with Lead Consultant.
· Mentor Junior & Senior Functional consultants to develop competency required for project deliverables Responsible for the assigned Business Requirement (BR)
Communication:
· Communicates clearly, professionally, and concisely with teams, clients, and stakeholders.
· Possesses strong presentation skills.
· Able to communicate effectively in intercultural and multicultural environments.
Planning:
· Developing tactical plans to achieve business objectives.
· Managing project timelines in alignment with the roadmap to ensure all activities are completed within the specified timeframe.
Collaboration:
· Collaborating effectively within cross-functional teams (e.g., functional consultants, technical consultants, and business users).
· Building strong relationships with internal and external stakeholders (customers/vendors).
· Conflict resolution within project teams during implementations.
Benefits
- Insurance plan based on full salary + 13th salary.
- 100% full salary from the first day of working.
- Medical Benefit (Bao Viet Insurance package) for Employee and Family.
- Working in a fast-paced, flexible, multinational environment with opportunities to travel onsite (in 60 countries).
- Internal Training (Technical & Functional), including English training.
- 18 paid leaves per year (12 annual + 6 personal)
For support and more information, please contact Ms. Trang:
- Email: trangn@hcltech.com
- Linkedin: https://www.linkedin.com/in/michelle-nguyen-b53376223/
