Job Description
As a NEO SAP Deployment Manager, you will play a critical leadership role in the successful deployment of SAP solutions across global business units. Your responsibilities will include:
Leading end-to-end deployment activities for SAP rollouts including preparation, deployment, stabilization, and handover to operations.
Acting as the Subject Matter Expert (SME) for deployment methodology, cutover coordination, and hypercare planning.
Collaborating with program leadership, solution leads, data and change management teams to ensure seamless execution of deployment plans.
Defining and executing deployment playbooks, readiness checklists, and go-live criteria.
Monitoring project milestones, interdependencies, and business readiness in alignment with overall program timelines.
Managing and mitigating deployment-related risks, issues, and escalations across business and IT stakeholders.
Leading deployment rehearsals and validating cutover plans to ensure minimal disruption to business operations.
Overseeing the hypercare strategy, support models, and transition to operational support teams.
Driving continuous improvement by capturing lessons learned and standardizing best practices.
Providing leadership, coaching, and performance management for team members involved in deployment activities.
Here's What You Will Need
Program and Project Management Expertise
Overall 10 years work experience with minimum 5 years of experience in managing large-scale ERP or SAP deployments.
Deep understanding of Agile, Waterfall, and Hybrid project methodologies.
Proven track record in leading multi-phase SAP deployments in complex environments.
Deployment and Cutover Management
Proficiency in SAP S/4HANA deployment frameworks, including familiarity with core modules (FI/CO, MM, SD, PP, WM/EWM).
Hands on experience with formulating test strategies, planning and managing cross-system integration testing (SIT/UAT).
Experience with cutover planning, execution, and hypercare management.
Stakeholder and Change Management
Strong stakeholder engagement and communication skills across business and IT functions.
Demonstrated success in orchestrating global and cross-functional deployment teams.
Ability to lead and influence decision-making under pressure and manage conflicts constructively.
Tools and Technical Proficiency
Experience with Jira, MS Project, ServiceNow or other PPM tools.
Understanding of deployment automation tools, transport management (CTS+ / CHARM), and testing tools (e.g., HP ALM, Tricentis Tosca).
Performance Monitoring and Reporting
Ability to define and track deployment KPIs, readiness criteria, and post-go-live stabilization metrics.
BONUS POINTS IF YOU HAVE:
Certifications
PMP, Prince2, or SAFe Program Consultant.
SAP Activate or SAP S/4HANA certification.
ITIL or DevOps certification.
Advanced Planning & Risk Mitigation
Expertise in deployment estimation, resource planning, and scenario-based risk modeling.
Familiarity with simulation tools or AI-based predictive analytics for go-live planning.
Technology & Innovation
Exposure to cloud-based SAP (RISE with SAP, SAP BTP) and SAP Fiori deployment strategies.
Experience integrating SAP with cloud platforms (AWS/Azure) and third-party systems (e.g., Salesforce, Workday).
People Leadership
Strong background in coaching and mentoring global teams, particularly in matrix organizations.
Experience leading post-go-live support teams and developing playbooks for ongoing operations.
Multinational Deployment Experience
Experience in multi-country or multilingual SAP deployments, considering legal, tax, and localization requirements.
