Salesforce Administrator

About GeoComply

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech Unicorn, GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

About The Role

We are looking for an experienced & effective Salesforce Administrator to join our Revenue Operations Team. You will be the primary stakeholder of our Salesforce instance, ensuring the platform is optimized to support our business goals. In this role, you will split your focus between maintaining the extant systems, and building out new data environments to support new initiatives for a growing business.

Core Responsibilities

• System Maintenance: Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• New Environment Design: Build new Objects, Layouts and processes to support new sales & support initiatives, including requirements gathering, testing & rollout support.
• Process Automation: Design and implement automated processes using Salesforce Flow to improve operational efficiency.
• Data Integrity: Complete regular environment audits to ensure data quality. Manage importation of new data as necessary
• User Support & Training: Act as the primary resource for users. Create enablement materials and assist with onboarding new team members to ensure effective adoption.

Who You Are:

• Bachelor's Degree in Computer Science, Business, or related field
• 4+ years of experience as a Salesforce Administrator in a mature B2B Sales Environment
• Experienced with Sales Cloud & Service Cloud, Marketing Cloud a plus but not required
• Thorough understanding of Salesforce Lightning, Flow Builder, Permission Sets & experience deploying production updates
• Experienced working with vendors and integrating new Salesforce technologies, such as marketing automation software etc.
• Strong problem-solving skills with the ability to learn quickly and independently in the absence of internal documentation.
• The ability to communicate clearly and succinctly whether speaking to technical stakeholders or customer facing representatives/users

Why Join GeoComply:

Hybrid working mode & Modern office at a prime location in District 1

Professional development budget to support your growth

20 annual leave days, 5 sick leave days

Premium health insurance (Bao Viet or Liberty)

Social, unemployment, and health insurance contributions based on full salary

Competitive salary package, 100% salary during the probation period

Attractive bonuses (13th month, business performance, equity plans)

Annual salary performance review

Free parking

Annual company trip & Year-end party

Quarterly team-building activities

In-office snacks and drinks (snacks, coffee, juice, milk, etc.)

International working environment