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Sales Support Executive

  • Posted 18 hours ago
  • Be among the first 10 applicants

Job Description

Retailers already have CCTV cameras in every store. We turn that footage into AI that shows them what's actually happening on the shop floor — how staff are performing, where customers get stuck, whether standards are being met.

No new hardware. Just better decisions.

We're in 5,000+ stores across 10+ countries, working with some of the biggest retail brands in the world.

The role in one line

You keep the sales team organised and equipped, so they can spend their time selling.

You won't carry a quota. You'll be the reason the people who do hit theirs.

You'll work daily with our Account Executives — the AEs, the people who run and close deals — and report to the Head of Sales. The team is small enough that what you build gets used the same week you build it.

What you'll actually do

Four areas. The balance between them shifts week to week depending on what's in the pipeline.

1. CRM and pipeline integrity

You own the CRM as the one place where the truth about every deal lives.

  • Keep every deal accurate — correct stage, value, close date and logged next step — which means chasing AEs for what's missing
  • Build and maintain dashboards showing leadership funnel health, conversion rates and deal velocity
  • Spot deals that have gone quiet and data that looks wrong, and raise them before they distort the forecast

2. Proposals, decks and sales content

  • Build tailored proposals and presentations from our master templates, adapted to each prospect's industry, store count and stated problems
  • Draft follow-up emails and meeting summaries for AEs when speed matters after an important meeting
  • Coordinate tender and RFP submissions: gather input from pre-sales and AEs, hold the deadlines, proofread before anything ships

3. Prospect research and market intelligence

  • Prepare research briefs before first meetings — what the company does, how many stores it runs, what systems it uses, and who's involved in the buying decision
  • Track what competitors are doing on product and pricing in retail analytics, and share what's relevant with the team weekly
  • Maintain our target account list by industry and country, refreshed each quarter

4. Coordination and logistics

  • Run the meeting cycle end to end — scheduling, prep packs beforehand, follow-up tracking afterwards
  • Keep contracts moving with legal and finance, then coordinate the handover to customer success once a deal closes
  • Support trade shows, client dinners and roadshows — logistics, guest lists, materials

What we're looking for

  • 2+ years of experience in a sales operations, sales support, business development, or commercial coordinator role — ideally in SaaS, B2B tech, or a data-driven environment.
  • Strong written and spoken English — you draft professional proposals and client-facing emails without needing a second pass.
  • CRM proficiency — you have worked in PipeDrive/HubSpot/Salesforce and understand pipeline management, not just data entry.
  • Exceptional organizing — you manage multiple moving pieces simultaneously, flag risks early, and never miss a deadline.
  • Commercially literate — you understand B2B sales cycles, can read a pipeline report, and know why a deal gets stuck.
  • Proactive by nature — you identify what the team needs before being asked and take ownership without waiting for instruction.

What you get

  • Salary:18–30M VND/month
  • A front-row seat on enterprise deals. You'll see how regional B2B sales actually works — the parts nobody teaches you.
  • A real path forward. Toward Sales Operations Manager, or toward a closing sales AE role if that's what you want.
  • A flat team. Your work is visible to senior leadership from week one.

How to apply

Apply through LinkedIn, or email your CV to [Confidential Information].

No cover letter needed — just tell us in a few sentences about a time you kept something from falling through the cracks.

More Info

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About Company

Job ID: 152062005

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