YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Customer Centric Team and become a Certified International Specialist!
YOUR TASKS
- Provide customer oriented service at all times relating to specific sales issues.
- Generate and distribute sales proposals and presentations to all customers according to process and procedures established by the sales support team.
- Prepare customer proposals and customer presentations
- Prepare and present information to ensure that sales incentives, rewards and recognition programs are managed professionally
- Undertake any assignments as determined by the Area Sales Manager.
- Provide support in processing the of sales reward and recognition programmes
- Assist in the computation of sales incentive payout
- Provide support to all members of the sales team (TSE, FSE, MAE) to ensure efficient service is provided to the customers in the sales territory.
- Interface with various internal DHL departments (Customer Accounting, Customer Service, Customer Care and Customer Interface groups) to ensure enhanced customer care.
- Close liaison with station managers to ensure full, cost effective service to customers is maintained.
- Where necessary, raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation
- Complete activity reports to measure individual/department effectiveness.
- Complete daily, weekly and monthly sales reports to measure productivity of the sales team for the Sales Managers.
- Administer the opening of new accounts, termination, re-activation and renewal of accounts.
- Adhere to regional standards on profit margins and discount guidelines.
Qualifications
YOUR PROFILE
- 1-2 years experience in sales admin role or logistics industry.
- Skills: good command of communication with stakeholders, self management
- Language: Vietnamese, and English.
- Educational Qualifications: Bachelor's Degree
OUR OFFER
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of Respect and Results.
- Diverse engagement activities under Best Day Everyday – our Health & Well-being program.
- Employee hobby clubs, sports championships.
