Sales Specialist in Digital Ads (Work in Kuala Lumpur)

Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

As a Digital Marketing Sales Specialist, you will be working with our Global Internet Leader Account to deliver #happier customer experience. Devise and run marketing campaigns for products, services or events that target consumers or other businesses. Usually working under a head of marketing but managing a marketing team, campaign managers oversee campaigns in a variety of formats.

• Engage with customers through telephone-based sales techniques to respond to their support inquiries aligning with established training, standards, and policies, including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
• Provide expert diagnosis, resolution, and issue tracking for end users based on guidelines, documentation, and scripts.
• Act as a trusted consultant to guide customers in onboarding, developing, and optimizing advertising campaigns through Phone call
• Identify and understand customer needs and objectives through consultative sales interactions
• Take responsibility for driving increased ad spend, upselling, and ensuring the sustainability of customer accounts
• Manage a high volume of clients to meet sales targets and objectives

• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Has strong communicative skills and a flair for selling creative market solutions
• Passionate about sales and has a genuine interest for online marketing
• Has strong communicative skills and a flair for selling creative market solutions
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and Vietnamese
• Willing to work on-site in Kuala Lumpur

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Benefit

• Competitive salary package
• 100% Relocation coverage for Expats (work permit, employment pass, flight ticket)
• 14 days hotel accommodation coverage for Expats
• Exclusive tuition fee discount for Master's Degree enrollment with our partnered Universities.
• Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from our Global partners.
• Annual leave: 15 days
• Medical Leave: 14 days
• Hospitalization Leave: 60 days - inclusive of 14 days of outpatient medical leave
• Marriage Leave: 3 working days
• Paternity Leave: 5 working days
• Child Care Leave: 3 working days
• Compassionate Leave: 3 working days
• Medical Insurance Benefits: Provided

Please reach out to Ms. Irene: [Confidential Information] or Zalo: +84914261412 for further discussion