Sales Solutions Director

Job description:

Business Operations:

Organize and oversee the execution of business plans in line with sales targets.

Ensure consistent and effective sales operations across GT, MT, and E-commerce channels.

Monitor and resolve operational issues to support the Sales team.

Business Data Analytics:

Collect, consolidate, and analyze data on sales revenue, market share, distribution coverage, and program effectiveness.

Provide reports and business insights to support management decision-making.

Develop dashboards and KPI tracking systems to monitor business performance.

Sales Capability Development:

Design and implement sales training programs (negotiation, closing skills, customer management).

Provide on-the-job coaching and field guidance for the Sales team.

Collaborate with HR to build career development pathways for Sales employees.

Systems & Tools

Manage, operate, and optimize CRM, DMS, and BI systems.

Work closely with IT and Commercial teams to improve tools, ensuring efficiency and user-friendliness.

Develop SOPs and user guidelines for systems and tools.

Trade Marketing:

Ensure product availability and visibility across supermarkets, retail stores, and distributors.

Drive sales performance through promotions, merchandising, and activation programs to increase sell-in & sell-out.

Support the Sales team with sales tools, POSM materials, and supporting documents to achieve business targets.

Build strong relationships with distributors and retail partners to secure better product display placements.

Qualifications

• Strong Analytical Skills to interpret data, analyze sales performance, and identify growth opportunities
• Minimum 10 years of experience in Sales Operations, Trade Marketing, or Commercial Excellence within the FMCG industry.
• Proven experience in team management and cross-functional project management.
• Expertise in Sales with a focus on achieving targets and driving revenue growth
• Proficiency in Project Management to oversee and deliver multiple sales projects effectively and on time
• Strong communication and interpersonal skills to build relationships with diverse stakeholders
• Background in the food and beverage industry is a strong advantage
• Bachelor's or higher degree in Business Administration, Marketing, or a related field
• Proficiency in English and Vietnamese is preferred