About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
About the Department
Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Overview Of The Role
The Sales Performance & Incentive Senior Officer is responsible for driving sales effectiveness through rigorous incentive calculation, performance analytics, and structured performance‑enhancement initiatives for Segment and Secured Lending sales team. This role plays a critical part in enabling the sales organization to achieve business targets by ensuring accurate incentive calculation, delivering actionable insights, and executing sales contests and growth programs.
Job Responsibilities
- Incentive Calculation & Sales Contest Fulfillment
- Execute end‑to‑end monthly and quarterly incentive calculations for the sales force with high accuracy and timeliness.
- Track and monitor contest performance ensuring fairness, accuracy, and adherence to internal governance standards.
- Performance Tracking & Dashboard Management
- Develop, maintain, and continuously improve dashboards and performance tracking tools to provide real‑time visibility on key sales KPIs.
- Deliver accurate and insightful reports to sales leaders and management, highlighting trends, opportunities, and risks.
- Collaboration with Sales Team & Growth Initiatives
- Work closely with sales leadership and field teams to understand performance challenges and develop targeted initiatives to accelerate growth.
- Propose and implement actionable performance improvement programs based on data insights, competitor analysis, and market dynamics.
Job Requirements
- Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field.
- Minimum 3 years of experience in Sales Operations, Performance Management, Incentive Management, or similar roles.
- Strong analytical and numerical skills with proficiency in Excel, BI tools, and data visualization platforms.
- Excellent communication skills with the ability to present complex information in a clear and structured manner.
- Detail-oriented, proactive, and able to manage multiple deadlines in a fast‑paced environment.
- Strong collaboration mindset with the ability to partner effectively with diverse stakeholders across the organization.
- SAS/SQL is required.
- VBI, Power Pivot, Power BI is a plus.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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