Working location: 196A Nguyen Van Huong, Thao Dien, District 2, HCMC
Responsibilities
Act as the key coordinator between relevant departments (Finance, Booking, Estimation, Logistics, Production) to ensure a smooth end-to-end process from quotation, order placement, contract execution to final delivery.
Handle and monitor all order-related documentation, including contracts, bookings, estimations, product labeling, questionnaires, payment documents, and other customer-specific requirements.
Coordinate and follow up on receivables and payments; work closely with the Finance team to ensure timely cash-in and cash-out processes.
Track and update delivery schedules; follow up and coordinate with stakeholders to resolve any issues arising during order execution.
Support post-sales activities: receive customer feedback, coordinate issue resolution (if any), and ensure the best possible customer experience.
Requirements
Bachelor's degree in Finance, Business Administration, International Business, Marketing, or related fields.
At least 2 years of experience in a Sales Admin/Sales Operations role, preferably in FMCG.
Good command of English is an advantage.
Strong skills in communication, problem solving, and negotiation.
Advanced proficiency in Excel and strong analytical/reporting skills.
Detail-oriented, careful, calm, able to handle pressure, and capable of working independently.
Benefits
Salary: Negotiable.
Lunch allowance: 35,000 VND/day.
Fixed 13th-month salary.
Performance bonus (KPI).
Holiday and Tet bonuses.
Provided laptop and necessary working equipment.
Social insurance based on full salary.
Quarterly corporate training programs.
Participation in company bonding activities (Team Building, Company Trip, etc.).
