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Responsible for achieving individual and sales team goals to include the corporate market segment
Maintain an on-going relationship with colleagues, hotel current and pass clients
Strong knowledge of luxury hotels and client demographics associated with the corporate market segment
Responsible for following up with inquires and new leads within time set by DOSM
Possess high-level negotiation and interpersonal skills
Excellent time management with attention to deadlines
Must be a proactive thinker and planner
Must have an understanding RFP and contract negotiation processes
Co-ordinate with Revenue Manager to plan sales promotions
Conduct sales calls to all existing and new clients to increase awareness and establish supportive business relationships
Identify and seek out prospective clientele within the sales area, including accommodation and function facilities
Negotiate and propose adequate pricing to maximize profitability in consideration of sales strategy goals
Develop and put into practice the most effective sales activity and service for each account
Prepare reports on sales activities and sales calls periodically as required
Participate in sales trade shows conventions and promotional events within the industry when required
Participate in sales activities including sales trips, both individually and in conjunction with the sales team when required
Escort existing and potential clients on site-inspections to familiarize them with the product
Entertain clients in order to nurture the relationship and increase sales
Enhance awareness by providing product knowledge and promote promotions and information
Provide professional and courteous guest service at all times
Network and maintain relations with clients and associates
Achieve goal targets as assigned
Collect and update competitors information
Assist with planning and execution in activities, events for in-house residents and potentials
Perform indoor and outdoor sales functions
Perform other duties as assigned by DOSM
Minimum 2 years sales experience in hotel industry
Bachelor degree in hotel industry or relevant qualification
Good command in both speaking and writing in English
Good presentation and public speaking skills
Showing strong initiative and creative skills
Ability to build up and enhance business relationship with corporate clients
Passionate, self-motivated, highly proactive, customer-orientated,cooperative and able to work under pressure
Proficiency in Microsoft software, and property management systems (PMS)
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Find out how Keppel is committed to shaping a brighter, better tomorrow, and building a sustainable future for all.
Job ID: 145606879