Sales Manager

Company Description Lua Viet Tours is one of Vietnam's leading travel companies, with more than 30 years of experience in designing and operating professional tour programs. The company offers a wide range of high-quality domestic and international tour packages tailored to diverse customer needs and preferences. Backed by an experienced, service-focused team, Lua Viet Tours continually invests in improving travel services to deliver memorable and convenient travel experiences. The company is certified to ISO 9001:2015 and has received numerous awards, including recognition as a Top 10 Leading Domestic and Outbound Travel Agency and one of the Best Workplaces in Vietnam's tourism industry. With strong industry partnerships and a passion for tourism, Lua Viet Tours aims to create exceptional value for both customers and partners.

Role Description This is a full-time, on-site Sales Manager position based in Ho Chi Minh City, Vietnam. The Sales Manager will lead the sales team, set targets, develop sales strategies, manage key accounts, and build strong relationships with corporate clients, travel partners, and agencies.

The role also involves identifying new business opportunities, coordinating with internal teams, monitoring sales performance, preparing reports, and ensuring high-quality customer service for domestic and international tour products.

Qualifications

• Lead and manage the group tour sales team, taking responsibility for sales performance and customer service quality.
• Develop monthly, quarterly, and yearly sales plans; assign targets, clients, and sales opportunities to team members.
• Coach the team in consulting, sales, customer care, opportunity management, and closing skills.
• Develop and maintain corporate clients, build tailored tour programs, MICE, events, teambuilding, gala dinners, and quotations based on customer needs.
• Negotiate pricing, service terms, payment conditions, and contracts, while supporting sales staff in closing deals.
• Coordinate with internal departments for service handover, operation, contract liquidation, payment settlement, and debt follow-up.
• Manage CRM data, analyze win/loss opportunities, evaluate team performance, and report regularly to the Deputy Sales Director.