Why should you choose us
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com
Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.
To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.
Let's build the future of mobile telecommunications together!
About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Job Purpose: We are seeking an experienced Sales Director to drive growth and market penetration in the strategic VIETNAM market. The ideal candidate should have a long track record in selling Radio, Cloud and OSS solutions, with an extensive network across telecom operators, neutral hosts, key enterprises and data Center customers in the VIETNAM.
Reporting: Due to the strategic importance of the VIETNAM market, this Individual Contributor role will be directly reporting to the VP Regional Sales APAC.
Key Responsibilities:
Business Development & Sales Strategy:
- Lead End2End sales efforts for ORAN, OSS, and private cloud solutions, driving fast revenue growth and market share in the VIETNAM across all Rakuten Symphony Business Units Products portfolio.
- Develop and execute comprehensive sales strategies for the VIETNAM that align with the company's global goals and the regional targets.
- Establish and foster strategic partnerships with all telecom operators, neutral hosts and key enterprises and data Center customers in the VIETNAM, ensuring long-term client relationships.
Market Penetration:
- Leverage existing relationships and connections with all telecom operators, neutral hosts and key enterprises and data Center customers in the VIETNAM.
- Leverage existing business relationship with all key System Integrators and local resellers in the VIETNAM.
- Identify and capitalize on new business opportunities in in the VIETNAM.
- Stay ahead of industry trends, technology shifts, and competitive dynamics to position Rakuten Symphony as a market leader.
Client & Stakeholder Management:
- Build and maintain relationships with senior executives and decision-makers across telecom and enterprise sectors.
- Act as a trusted advisor to clients, providing insights into technology transitions, business opportunities, and the strategic value of Rakuten Symphony's offerings.
- Collaborate with internal teams (Product, Marketing, Engineering) to tailor solutions that meet specific client needs.
Leadership:
- Represent Rakuten Symphony at industry conferences and events, enhancing the company's brand and thought leadership in the VIETNAM.
Education & Experience:
- Bachelor's degree in business, Engineering, or a related field. MBA or other advanced degrees are a plus.
- 12-18 years of senior-level experience in sales, business development within the telecom industry in VIETNAM.
- Proven track record of driving growth in CSP/Enterprise sales, particularly with ORAN, OSS, and cloud platforms.
- Deep understanding of the business and technology transitions impacting telecom operators and enterprises in the region.
- Experience in working in matrix organizations collaborating with Business Units Sales and Pre-Sales Teams as well as with Partners Alliance Teams.
Competencies:
- Excellent communication skills.
- Leadership.
- Team Management.
- Diversity Preferred.
- CSP/Enterprise Sales Experience.
Network & Relationships:
- Strong connections across the telecom sector and top enterprises in the VIETNAM, with a proven ability to leverage relationships for business growth.
- Experience negotiating with senior stakeholders and managing complex sales cycles at the enterprise level.
Skills & Competencies:
- Strong understanding of ORAN, OSS, and cloud platform technologies and its application to the VIETNAM Market.
- Experience in Sales related to Vietnam CSP/Enterprise etc.
- Exceptional Sales, negotiation, and strategic thinking skills.
- Ability to manage multiple priorities in a fast-paced environment and deliver results.
RAKUTEN SHUGI PRINCIPLES:
Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, always advance. Only be satisfied with complete success - Kaizen.
- Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
- Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
- Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
- Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.
