CASK is a business consulting firm that provides companies across various industries with solutions to address challenges and seize opportunities in their core operations including strategy consulting, operational consulting, and business performance management.
Our approach is rooted in a deep understanding of the big picture and the essence of each problem.
With strong market and customer insights, together with an experienced team of experts, CASK has been trusted as a consulting partner by both local and international businesses over the past six years.
RESPONSIBILITIES
1.Sales Consulting
- Understand learners personal goals, development needs, and backgrounds.
- Advise on suitable learning pathways (standard or personalized programs).
- Recommend the most appropriate training programs based on learner needs.
- Explain course content, learning value, quality commitment, and expected outcomes.
- Handle objections, follow up through the decision-making process, and close sales effectively.
2. Lead Management & Customer Care
- Manage, update, and track all learner interactions in the CRM system.
- Implement the preduringpost registration care process based on each lead segment.
- Proactively follow up with potential learners at the right time.
3. Process & Consulting Tool Optimization
- Contribute ideas to improve consulting workflows, need-assessment questions, and lead scoring forms.
- Participate in product knowledge updates and skill enhancement sessions (e.g., objection handling, scenario response).
- Collaborate with the Marketing team to optimize messaging and consulting materials.
REQUIREMENTS
- Minimum 1 year of experience in consulting or sales (preferably in education or premium B2C sectors).
- Strong communication and empathy skills with flexible problem-solving ability.
- Capable of systematic thinking understanding the link between learner needs, goals, and learning solutions.
- Experience in education, skills training, coaching, or premium program enrollment.
- Knowledge of marketing, sales funnels, and CRM systems is an advantage.
BENEFITS
- Competitive income: Fixed salary + unlimited commission + performance bonuses.
- Continuous training and self-development opportunities through CASK's professional learning system.
- Professional and supportive work environment with a systematic and collaborative mindset.
- Opportunity to contribute to product and customer experience development in a high-quality education ecosystem.
