About the Role
As an Agency Sales Supervisor in Regional & Trade Lane Agency Dept., you are responsible for working with ITL overseas agents on sales activities, quote for RFQ/ or biddings, negotiate and close won for new business in order to gain higher customer satisfaction, higher share from customers, and perform set budget of REV and GP. You report to manager about these key agent business growth, opportunities or challenges. Besides, you do sales activities for new agent development and support sales teams in pricing with overseas agents. Direct reporting to Regional and Trade Lane Agency Manager.
As an Agency Sales Supervisor, you will manage key responsibilities related to sales activities and agent development as below:
Responsibilities
- Revenue/GP Target achievement
- Manage buying rate and selling rate.
- Keep follow with product team to get the competitive rates.
- Develop customer pipeline
- Develop the good relationship with agent to get more bookings.
- Develop new business from new agents: Discover new opportunities with partners on website/own relationship.
- Remain loyalty agents.
- Identifying potential agents to secure new business, hunting agents.
- Reduce the number of lost agents/customers.
- Increasing number of new agents/customers introduced by current agents/customers.
- Develop and enhance local and overseas business follow the department's strategic.
- Ensure consistent development of revenues accordance to the set targets by effective management.
Qualifications
- University degree, major in the relevant fields.
- English with fluent 4 skills (listening, speaking, reading comprehension, writing).
- Good at Internet, MS Office (Excel, Word, Power Point).
- At least 3-5 years of experience in logistics/freight forwarding industry.
- Good skill of Interpersonal communication, Customer Service and Negotiation
- Ability to work under pressure and have good team work and regular job rotation spirit.
- Good with figures, responsible, careful, detail-oriented, dynamic and hard working.
Required Skills
- Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned.
- Go to business trip as required.
- Joining some other Projects as required.
Pay range and compensation package:
- 13th-month salary + bonus.
- Full salary-based insurance and personal health insurance.
- 15 days of annual leave
- 100% salary during the probation period.
- Special leave on your birthday.
- Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company.
- Company trip...
We are committed to diversity and inclusivity in our hiring practices.
