Company Description
NetNam is Vietnam's leading Internet Service Provider (ISP) with over 30 years of experience in delivering premium Internet services, managed services, and system integration. Renowned for its excellence, NetNam serves top-tier clients such as 5-star hotels, luxury apartments, multinational corporations, and government organizations. The company has earned recognition as the foremost provider of event internet services, having supported major events like the DPRK-USA Hanoi Summit 2019 and APEC Danang 2017. With a strong reputation as a trusted partner for global carriers and multinational companies, NetNam collaborates with international vendors to offer high-quality Telecom and Internet solutions across ASEAN countries.
Role Description:
1. Sales Operations Support:
- Coordinate with the Sales team and cross-functional departments to support service deployment for customers.
- Draft, review, and manage contracts, appendices, and other administrative documents related to Sales activities.
- Maintain and manage customer documentation and records.
- Handle internal administrative tasks, documentation, and procedures supporting Sales operations.
- Deliver internal training sessions for the Sales team on company processes, workflows, and organizational structure.
2. Telecom Leasing Management (Carrier Services):
- Conduct infrastructure surveys and arrange leasing of transmission channels based on Sales requirements.
- Manage periodic (monthly/term-based) payments to telecom carriers.
- Collaborate with relevant departments to resolve issues, incidents, and operational matters related to leased channels.
3. Other Responsibilities:
- Prepare reports as requested by line managers.
- Perform other duties assigned by management.
Requirements:
- Bachelor's degree or higher in Economics, Business Administration, or related fields.
- Minimum 23 years of experience in a similar role.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
- Good reading comprehension in English; strong English communication skills are an advantage.
- Detail-oriented, proactive, and able to work effectively under pressure.
- Strong teamwork mindset with a collaborative attitude.
Benefits:
1. Compensation & Incentives:
- Competitive salary, negotiable based on qualifications and experience.
- 13th-month salary, public holiday bonuses, and performance-based incentives.
- Allowances for lunch and phone expenses (depending on role).
2. Working Hours:
- 8 hours per day, 5 days per week.
- Annual leave in accordance with labor law and company policies.
3. Insurance & Healthcare:
- Full participation in social, health, and unemployment insurance as regulated.
- 24/7 health and accident insurance coverage.
- Annual health check-ups.
4. Work Environment & Internal Activities:
- Dynamic and engaging workplace with sports activities (football, running, badminton, etc.).
- Company trips and team-building activities (23 times per year, including at least one overseas trip).
- Internal cultural events and engagement programs (e.g., Company Day, Year-End Party, New Year Celebration).
5. Career Development:
- Access to training programs for professional development.
- Clear career progression path with advancement opportunities.
