Sales Administrator

Company Description KTN Fluid Handling Technology Co., Ltd. is a leading provider of consulting and pumping system solutions for the Vietnam, Laos, and Cambodia markets. The company has supplied and serviced Pentair pump brands, including Aurora, Sta-Rite, and Jung Pumpen, since 2001. KTN specializes in fluid handling solutions for commercial buildings, fire protection systems, water and wastewater, industrial and petrochemical plants, shipbuilding, power plants, and onshore/offshore oil and gas. Its product range includes FM Approved and UL Listed fire pumps, end suction pumps, horizontal split case pumps, high-pressure multistage pumps, vertical turbine pumps, booster pumps, submersible and dredging pumps, and genuine spare parts. KTN provides comprehensive services such as technical consultation, on-site maintenance programs, supervision of installation, test runs, commissioning, and warranty support.

Role Description The Sales Administrator is a full-time, on-site role based in Ho Chi Minh City. This role is responsible for supporting the sales team with order processing, preparing quotations, maintaining customer records, and coordinating documentation for pumping systems and related services. Daily tasks include handling customer inquiries, preparing and following up on sales proposals, coordinating delivery schedules, and ensuring accurate data entry in sales and administrative systems. The Sales Administrator will collaborate closely with internal departments to support after-sales service, track warranty and service requests, and help maintain strong customer relationships. The role also involves preparing basic reports, assisting with sales documentation, and supporting general office administration related to sales activities.

Qualifications

• Candidates should possess strong Customer Service skills, with a focus on responsiveness and client satisfaction.
• Candidates should possess effective Communication skills, including clear written and verbal communication in a professional setting.
• Candidates should possess accurate Order Processing skills, including data entry, quotation preparation, and documentation control.
• Candidates should possess foundational Sales skills, such as supporting sales activities, following up with customers, and coordinating with the sales team.
• Candidates should possess reliable Administrative Assistance skills, including organizing files, preparing reports, and managing schedules.
• Relevant qualifications such as a diploma or degree in Business, Administration, or a related field are beneficial.
• Experience in industrial equipment, pumps, or engineering-related businesses is an advantage.
• Proficiency in office software (e.g., MS Office) .
• Strong attention to detail, ability to work collaboratively on-site, and good time management skills are expected.