WHO WE ARE
Arches connects strategic consulting firms, Private Equity firms, and Hedge Funds with the expertise they need to make better decisions.
Since 2019, we've grown from a startup to a global team of 170+ professionals across Asia, secured $6 million in funding, and become a trusted partner for the world's leading firms.
Our experts support critical business decisions through Commercial Due Diligence, Market Research, Value Creation strategies, and more.
We're now expanding to Colombia in 2025 to better serve our US clients. This new office will be our key hub for the Americas, creating exciting opportunities for talented professionals who want to grow with us.
Learn more about us:Arches on LinkedIn
INDUSTRY OVERVIEW
The Expert Network Services (ENS) industry connects our clients (consulting and investment firms) with specialized insights from top experts. With a strong focus on the Asia-Pacific region, our team is fluent in the languages across the area and has unmatched recruitment capabilities to find experts from any industry or niche.
ROLE OVERVIEW
We are seeking a Business Development/Sales Activation Manager to lead and scale our Activation team. This role combines strategic leadership with hands-on execution to drive existing account growth. You will be responsible for developing comprehensive growth strategies for account development while scaling the teams to meet business demands.
Strategic Leadership Opportunity
- Lead and grow the Activation team (account growth) with a current size of 5 members.
- Design and execute client acquisition strategies and account growth initiatives.
- Develop hiring plans and scale teams based on business needs.
- Build and implement KPIs and performance frameworks.
- Dive into continuous improvement in team efficiency and effectiveness.
RESPONSIBILITIES
Strategic Planning & Growth
- Design and implement comprehensive client acquisition strategies for APAC.
- Develop account growth strategies for the existing client portfolio.
- Create hiring plans and scale teams to meet business objectives.
- Establish and track key performance metrics for both functions.
- Identify and capture new market opportunities.
- Set and achieve quarterly and annual revenue growth targets.
Activation Strategy & Management
- Lead the activation team in developing and executing account growth funnel strategies.
- Design client engagement programs to maximize retention and wallet share.
- Implement data-driven approaches to account relationship management.
- Create systematic approaches to increase inquiry share and project volume.
- Develop strategies to expand client engagement across different service lines.
- Monitor and improve client satisfaction metrics.
Mentor Development & Operations
- Manage and operate the current team of 5 professionals.
- Identify functions hiring needs and lead recruitment efforts to scale teams.
- Design comprehensive KPIs and performance metrics for sales and account growth.
- Implement training programs and career development frameworks.
- Create and maintain sales and account management playbooks.
- Drive cross-team collaboration and knowledge sharing.
- Build a high-performance culture focused on continuous improvement.
REQUIREMENTS
Background
- 5+ years of relevant experience in professional services, consulting, or expert networks.
- Proven track record in both strategic planning and hands-on sales execution.
- Experience in building and scaling teams (5 people).
- Strong background in performance metrics and KPI development.
- Demonstrated success in B2B sales and account management.
Nice to Have Experience
- Experience in expert networks or knowledge-based industries.
- Track record of developing and implementing growth strategies.
- Background in enterprise sales and key account management.
- Project management expertise.
- Experience with CRM systems and sales tools.
- Training and development program implementation.
Key Attributes
- Strategic mindset with strong execution capabilities.
- Data-driven decision-making approach.
- Excellence in both leadership and hands-on work.
- Strong people management and mentoring abilities.
- Process-oriented with attention to detail.
- Ability to balance multiple priorities and teams.
- Excellent communication and relationship-building skills.
- Analytical thinking with creative problem-solving abilities.
BENEFITS
Compensation & Benefits
- Competitive base salary with performance reviews every 6 months.
- Annual Bonus – 1-month gross salary.
- Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave.
- Self-learning Budget Support.
Career Growth
- Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
- Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
Engagement
- Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
- Flexible Work Arrangements
Arches is more than a company—it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!
