Retail Store Manager (KKV Lotte Mart Phan Thiet)

1. Sales Management:

• Based on the monthly target issued by the headquarters, manage the store sales and profit indicator;

• Track the performance and regularly do data analysis and improvement;

• Control cost and maintain sensitive analysis of competing products.

2. Store Management:

• Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets.

3. Product Management:

• Responsible for inventory management such as daily inventory and product expiration date checking;

• Develop a loss prevention plan to reduce store losses;

• Analyze store product data to plan improvements and increase sales.

4. Display Management:

• Inspect and manage the display of goods according to the display standard, supervise the implementation of store display work, and feedback on problems.

5. Training Management:

• Responsible for the training and ensuring service management of store personnel, managing customer service feedback, and flexibly handling customer complaints to maintain brand

image.

6. Financial Management:

• Follow up and deal with the payment and tax work in the store;

• Supervise the security of the payment and self-inspection of the store;

• Formulate anti-theft measures to supervise the implementation of the store.

7. Personnel Management:

• Responsible for the selection, use, teaching, and retention of store employees;

• Ensure the staffing of the store, and the construction of the store personnel echelon in, timely training the company's standards and systems to the store staff;

• Supervise the implementation of the work, timely summary, feedback, and optimization suggestions.

8. Cultural Management:

• Deeply understand the company's information policy;

• Promote and implement the company's corporate culture;

• Build a good store culture to achieve simplicity and efficiency.

9. Recruitment and Training of new retail staff

Requirements:

• Bachelor's degree is preferred;

• At least 3 years of experience in store management in the retail industry, especially newly set up retail stores (from 300m2). Preferable candidate from medium scale (from 5 staffs) and fast retail company;

• Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc;

• Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability, and keen risk management awareness;

• Follow company regional deployment and identify with the company's corporate culture and values. Willing to relocate or travel outstation to other stores;

• Able to work on rotating retail operation hours including weekends and public holidays;

• Proficient in English (4 skills), and Chinese is a priority (directly report to Chinese Manager);

• Expected onboarding date: June 2026

Benefits:

• Attractive salary.

• 100% Full salary in probation period.

• SHUI on full salary.

• 12 days Annual leave.

• Bonus target and Promotion review depends on company policy.

• Uniform provided.

• Staff discount.

• Working with a young, agile team.

• Unlimited learning & development opportunity.

Industry

• Retail

Employment Type

Full-time