About The Job
Work in close partnership with all key stakeholders in the follow-through and execution of all retail operations strategies and merchandising initiatives, to achieve operational excellence and commercial targets, including sell-through and stock level targets. Support delivery of excellence in retail basics through insights and active engagement in change management and process improvements.
Job responsibilities
Retail Operations & Projects
- Execute implementation of operational policies, SOPs, internal controls, and practices and ensure communication of all initiatives to the store teams
- Conduct regular store visits to ensure adherence and consistency in operational standards and internal control compliance
- Partner with country leadership team in identifying areas of opportunities for retail and collaborate with cross-functional teams to implement and monitor retail solutions, including client experience initiatives
- Stay up-to-date with industry trends and best practices, incorporating new ideas and approaches as appropriate to drive continuous improvement in retail operations
Merchandising Coordination
- Provide market insights to country leadership team and zone merchandising to support development of 360 plans
- Monitor stock level especially for new launches and actively work with zone merchandising to maximize launch impact
- Maintain close communication with stores on feedback on all launches and needs, and act as the bridge on ground-level execution between store leadership and zone merchandising
- Coordinate with zone merchandising and supply chain on stock for all launches, new store openings, retail animations, and client events
- Work closely with in-store visual merchandising to execute launch plan
Analysis and Reporting
- Collect and analyze data related to sales, inventory and other relevant metrics
- Develop and maintain regular performance reports, dashboards, and presentations to communicate insights and trends to key stakeholders
- Provide ad hoc analysis and reports
Profile
- Minimum 5 years relevant experience in Retail / Luxury industry
- High proficiency in MS office application, particularly in Excel and PowerPoint
- Attention to details with excellent analytical and communication skills
- Good team player with excellent interpersonal skills, able to interact with staff and management
- Possess good command of written and spoken English
- Prioritize workload, manage multiple projects, meet deadlines for various ad hoc tasks and able to work in fast-paced working environment
- Strong sense of responsibility, stable, self-motivated, highly result-oriented, and
- Able to problem-solve with positive working attitude
Reference LVM32563
