Retail Executive

Retail Administrative Executive

Responsibilities

• Maintain accurate employee records for retail and office staff, tracking attendance, leaves, and claims to support payroll and compliance.
• Coordinate attendance inputs and overtime data to facilitate accurate labor cost management.
• Assist in maintaining up-to-date HR documentation, forms, and records to ensure regulatory compliance and smooth HR operations.
• Oversee daily store and back-office operations, including supplies management, facility maintenance, contract renewals, and utilities coordination to ensure operational efficiency.
• Coordinate with vendors for office supplies, security services, and housekeeping to maintain a safe and well-equipped work environment.
• Manage invoices, purchase orders, product inventory, price updates, and store supplies to support procurement and stock control.
• Arrange courier services, track shipments, and communicate with warehouse and providers to ensure timely delivery of goods.
• Handle POS management, including invoice processing, payments, and claims to support sales transactions.
• Update internal systems with product and inventory data and file invoices and purchase records to maintain accurate records.
• Produce reports and analyses on sales, stock levels, purchases, and administrative records to inform business decisions.
• Execute ad-hoc projects and assignments such as administrative marketing support and store enhancement initiatives to drive continuous improvement.

Preferred competencies and qualifications

• Bachelor's or Diploma degree in Business Administration, Human Resources, or related field.
• 2-4 years of HR and administrative experience, preferably in the retail or FMCG sector.
• Proficient in MS Office, including pivot tables, formulas (SUMIF, VLOOKUP), charts, and dashboards.
• Strong interpersonal and communication skills to effectively engage with staff and vendors.
• Ability to multitask and work under pressure to meet operational deadlines.
• Attention to detail and organizational skills to ensure accuracy in records and processes.
• Proactive and solution-oriented mindset to address challenges and improve workflows.
• Proficiency in MS Outlook, Excel, Word, and PowerPoint for daily administrative tasks.