Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a Retail/Documentation Coordinator to our global team.
About the Role:
- The Retailer Documentation Coordinator is responsible for managing, organizing, and maintaining all retailer-facing documentation to ensure accuracy, compliance, and timely delivery. This role supports cross-functional teams by coordinating product documentation, compliance materials, retailer setup forms, and operational requirements across multiple retail partners.
- The ideal candidate is highly organized, detail-oriented, and experienced in managing documentation workflows in a fast-paced retail or consumer goods environment.
Here are some of the EXCITING things you'll get to do:
Documentation Management
- Create, update, and maintain retailer documentation including product specs, setup forms, compliance certificates, labeling documentation, and packaging details
- Ensure all retailer-required documentation is accurate, complete, and submitted by deadlines
- Maintain centralized documentation repositories and version control systems
- Track retailer-specific requirements and ensure internal teams adhere to them
Retailer Coordination
- Serve as the point of contact for retailer documentation requests
- Coordinate with Sales, Marketing, Product Development, Supply Chain, and Compliance teams to gather required materials
- Support onboarding of new retail partners by managing documentation requirements
Compliance & Quality Assurance
- Ensure documentation meets retailer standards and regulatory requirements
- Monitor changes in retailer submission guidelines and communicate updates internally
- Conduct periodic audits of documentation for accuracy and completeness
You are Expected:
- 3+ years of experience in documentation coordination, retail operations, supply chain support, or similar role
- Strong organizational and project management skills
- Exceptional attention to detail
Education/Certifications/Affiliations
- Bachelor's degree in Business, Communications, Supply Chain, or related field (or equivalent experience)
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and document management systems
Travel Requirements
- Flexibility for domestic and international travel as required.
