Restaurant Manager (Wine Bar)

Mekong Merchant Saigon is looking for an experienced and passionate Restaurant Manager to lead the operations of our wine bar concept. We are seeking candidates with international hospitality experience with a strong background in hospitality, excellent leadership skills, and a good understanding of the Ho Chi Minh City dining scene, particularly the Thao Dien market and expatriate community.

Employment type: Full-time

Category: Food & Beverage

Position: Restaurant Manager (Wine Bar)

Salary: Negotiable

Work location: 23 Thao Dien, An Khanh Ward, Ho Chi Minh City, Vietnam.

Job Description:

•       Oversee the daily operations of the wine bar and ensure smooth service execution.

•       Lead, supervise, train, and motivate front-of-house staff to deliver exceptional guest experiences.

•       Maintain high standards of service, cleanliness, and operational efficiency.

•       Build and maintain relationships with regular guests and develop customer loyalty.

•       Handle guest feedback and resolve complaints professionally and promptly.

•       Manage reservations, seating arrangements, and special events.

•       Monitor sales performance and work towards achieving revenue targets.

•       Control labour costs, operating expenses, and inventory levels.

•       Coordinate with suppliers and assist in managing wine and beverage stock.

•       Provide staff training on wine knowledge, service standards, and upselling techniques.

•       Organize wine tastings, promotional activities, and community engagement events.

•       Identify market trends and opportunities within the Ho Chi Minh City and Thảo Điền hospitality scene.

•       Prepare operational reports and provide recommendations to management.

•       Ensure compliance with company policies, hygiene standards, and local regulations.

Report to: Owners/ General Manager

Job Requirements:

•       Candidate currently residing in Vietnam or willing to relocate.

•       Minimum 3–5 years of experience in restaurant, wine bar, or hospitality management.

•       Previous experience managing upscale casual dining venues, wine bars, or premium hospitality concepts is preferred.

•       Strong understanding of the Ho Chi Minh City F&B industry, especially the Thao Dien market and expatriate customer segment.

•       Existing network within the expatriate community in Ho Chi Minh City is an advantage.

•       Strong knowledge of wines and beverage service; WSET certification or similar qualifications is preferred.

•       Proven leadership and team management skills.

•       Excellent communication, interpersonal, and relationship-building abilities.

•       Strong business acumen with the ability to drive sales and increase profitability.

•       Good organizational, administrative, and problem-solving skills.

•       Proficient in Microsoft Office and restaurant POS systems.

•       Fluent in English; Vietnamese language skills are an advantage.

•       Ability to work flexible hours, including evenings, weekends, and public holidays.

•       Available to start immediately is preferred.

Job Benefits:

•       Competitive salary package based on experience and qualifications.

•       Monthly service charge and performance-based incentives.

•       Work permit and visa support, where applicable.

•       Free staff meals during working shifts.

•       20% staff discount on F&B services.

•       Annual leave and public holiday benefits in accordance with Vietnamese labour regulations.

•       Professional development and training opportunities.

•       Opportunity to contribute to and grow a unique wine bar concept in Thao Dien.

How to apply:

•       Email: [Confidential Information]

•       Tel/Zalo: 0396196701 (Ms Chi)