Cimigo is one of the leading market research companies in Vietnam and Asia. We operate with the aspiration to serve as the voice of consumers. Understanding consumers and clients is the cornerstone of success for every business. Cimigo consistently listens to consumer needs and communicates them to manufacturers and service providers.
Consumers come to Cimigo to express their viewpoints and needs, while businesses come to Cimigo to listen and understand those viewpoints to drive their future development.
Working at Cimigo is an opportunity to become a bridge, bringing the voice of consumers to businesses, helping to create better products and services.
To learn more visit:Cimigo.com
Reports to: Research Director
Job Title: Research Manager
Location: 217 Binh Thanh, Gia Dinh Ward, HCMC – Vietnam
The research manager is responsible for leading research delivery and client relationships across assigned accounts. This role combines client partnership, strategic thinking, people leadership and the effective use of research technologies to deliver Cimigo's core offering of fact-based consulting through high-quality research.
The research manager is accountable for research excellence, insight quality, and client satisfaction, while developing long-term relationships with key clients and supporting the adoption of new tools and ways of working, including the use of artificial intelligence.
Key responsibilities
Client and account leadership
- Develop and manage strong, trusted relationships with assigned clients;
- Lead account planning and identify opportunities to grow research and consulting services;
- Act as a senior advisor to clients by providing strategic, insight-led recommendations.
Research leadership and delivery
- Lead, guide and support research teams across quantitative and qualitative projects;
- Ensure consistently high standards in research design, execution, analysis and reporting;
- Integrate AI-enabled tools where appropriate to enhance efficiency, insight generation and storytelling;
- Take full accountability for project quality, timelines and deliverables;
- Translate complex data into clear, actionable insights linked to client business objectives AI and modern research practices;
- Use AI tools to support tasks such as data exploration, pattern identification, text analysis, reporting and knowledge management
- Apply sound judgement to ensure AI outputs are accurate, ethical and aligned with research best practice;
- Encourage teams to adopt AI responsibly to improve productivity without compromising research rigour;
- Stay informed about emerging AI applications in market and consumer research.
People leadership
- Lead and develop a proactive, high-performing research team;
- Coach and mentor team members in research thinking, methodology, use of tools and client communication;
- Promote collaboration, learning and continuous improvement within the team.
The person we are looking for
You are likely to enjoy and succeed in this role if you:
- Have at least five years of experience in quantitative and qualitative market research;
- Have experience leading research projects and developing junior team members;
- Are comfortable working with modern research tools, including AI-assisted analysis and reporting;
- Understand the strengths and limitations of AI in a research and consulting context;
- Enjoy building strong, long term client relationships;
- Think strategically and enjoy turning research findings into clear business recommendations;
- Communicate fluently and professionally in English, both written and spoken;
- Are proactive, accountable and comfortable in a fast-paced consulting environment.
Career progression
At Cimigo, research managers are developed to become senior leaders within the business. Depending on performance and interests, career progression opportunities include:
- Senior research manager or associate research director roles;
- Broader leadership of major client portfolios;
- Increased involvement in strategic consulting and business development;
- Participation in thought leadership, including innovation in AI-supported research approaches;
- Opportunities to mentor and shape the next generation of research leaders.
Benefits
Working at Cimigo offers the opportunity to:
- Work with leading local and international brands across diverse industries;
- Use a wide range of research methodologies, including emerging AI-enabled approaches;
- Develop both research and consulting capabilities in a supportive, learning-focused environment;
- Collaborate with experienced, curious and passionate research professionals;
- Build a long-term career in one of Vietnam's leading consumer insight consultancies;
- Salary: Negotiable;
- 100% salary amount in probation time;
- Working time: 8h30 – 17h30 from Mon to Friday;
- Health care package.
How to apply:
Send your cv via email to [Confidential Information], or upload your cv via our website https://www.cimigo.com/en/opportunities-at-cimigo/
