URGO Medical is the wound-healing division of URGO Group. Every day our employees are passionate about creating, developing, and promoting highly innovative dressings and global solutions to heal people suffering from serious wounds.
Our mission, as The Healing Company, is to make a significant difference for patients, healthcare professionals, and the healthcare system.
To fulfill our mission:
- Patient is at the heart of everything we do
- We keep on innovating to develop and promote best-in-class and evidence-based solutions
- We have a pioneer and entrepreneurial mindset and we dare to take risks to find new solutions
Department: Government Affairs & Market Access
Reports To: Reimbursement Manager
Locations: 01 Headcount – Hanoi; 02 Headcounts – Ho Chi Minh City
KEY RESPONSIBILITIES
- Execute reimbursement strategies, action plans, and policies across assigned hospitals and key accounts.
- Support the inclusion of URGO products into hospital reimbursement packages, treatment formularies, and operational workflows, while resolving administrative barriers on the ground.
- Assist the Reimbursement Manager in implementing hospital- and national-level reimbursement projects, including dossier preparation and health economics analysis.
- Gather hospital feedback, product utilization data, and market insights to support policy discussions with the MOH, VSS, and other relevant stakeholders.
- Conduct stakeholder mapping and build compliant, strategic relationships with KOLs, KOCs, KDMs, and healthcare professionals (HCPs).
- Serve as a trusted point of contact to coordinate communication, supporting the submission process, listing requests, and hospital internal approvals.
- Coordinate the organization of scientific conferences, seminars, and CME programs, while driving the collection of Real-World Evidence (RWE).
- Collaborate with Sales and Marketing teams to align reimbursement activities with commercial strategies, supporting product value communication and strategic account planning.
- Proactively identify reimbursement opportunities to optimize patient access, support business growth, and drive market expansion.
- Closely monitor project progress and hospital listing milestones, providing periodic reports to the Reimbursement Manager.
QUALIFICATIONS
- Bachelor's Degree or above in Pharmacy/Medicine/Public Health/Health Economics/Healthcare Management and other relevant healthcare disciplines.
- Minimum 1-3 years of experience in Hospital Tender Management/Product Specialist or Senior Medical Representative roles with strong hospital exposure in the Medical Device or Pharmaceutical industries
- Experience working with reimbursement systems, public hospitals, and healthcare authorities is highly preferred.
- Excellent communication and presentation skills
- Strong winning mindset and can-do attitude
- High capacity to create connections and coordination with the field force
- Highly organized, proactive, and collaborative.
