RECEPTIONIST CUM ADMIN (OFFICE BUILDING)

JOB DESCRIPTION:

· Deliver high-standard customer service and face-to-face support.

· Represent COBI Towers & COBI Work with a proactive, professional, and service-oriented image.

· Keep the reception area clean and tidy; maintain neat uniform and professional appearance.

· Greet visitors in person and by phone in a polite and friendly manner.

· Record and monitor visitor entry when required.

· Receive service requests/complaints from tenants and forward them promptly to relevant teams.

· Document tasks, follow up, and ensure smooth progress and completion.

· Adhere to building security policies and procedures.

· Receive and dispatch mail/parcels and update the mail log.

· Identify and respond proactively to tenants and visitors needs.

· Support office/phone setup and administrative requests for members.

· Assist in preparing member events and community activities.

· Handle administrative, secretarial, mail and delivery tasks as requested.

· Manage member check-in and check-out procedures.

· Answer phone calls professionally and efficiently.

· Coordinate with IT for basic on-site technical issues.

· Maintain relationships with vendors to support operations and member experience.

· Identify upselling and cross-selling opportunities to increase revenue.

· Support the regional operations team in improving efficiency and productivity.

• Perform other duties assigned by the Property Manager/General Manager.

REQUIREMENTS:

· Demonstrate good verbal and written English skills.

· Demonstrate good communication skills.

· Have a teamwork spirit and strong work ethics.

· Possess an ability to work in a fast-paced, dynamic team environment.

· Be willing to learn new functions, procedures and recognize opportunities to improve.

· Ability to prioritize, planning skills, well-organized, multitasking.

· Presentation skills, Complaint handling skills.

· Ability to analyze situations, evaluate alternatives and come up with workable solutions.

· Be Creative, enthusiastic, responsible and can-do attitude.

SALARY: NEGOTIATE (MINIMUM 15.000.000 GROSS)

BENEFITS:

· Company-provided laptop/desktop; company car available for business trips

· Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)

· Full salary-based social insurance coverage

· Free coffee, tea, and soft drinks at the office

· Employee discounts on all COBI GROUP products

· Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)

· Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee

· Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance

· Overtime compensation in accordance with Labor Law

· Annual health check-up

· Salary review once per year & 13th-month salary

· Seniority allowance: +300,000 VND/year (after every 12 months of service)

· 12 days of annual leave

· Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs

OTHER INFOMATION:

· Time to work:

ü Shift A: 7:00 - 15:30

ü Shift B: 8:00 - 16:30

ü Shift C: 9:30 - 18:00

ü Shift D: 11:30 - 20:00

ü From Mon to Sun (1 day off/week)

· Location: 16Fl, Cobi Tower II, 2-4 street 8, Tan My Ward, HCMC.