Quality Management Officer - QM Officer

JOB DESCRIPTION:

Product quality management

- Check COAs and product label artworks prior to importation, ensuring all information complies with legal regulations and approved product dossiers.

- Inspect product quality upon warehousing, customer returns, or when incidents arise during operations. Coordinate with relevant departments or manufacturers to resolve any arising issues.

- Manage secondary labeling activities, including managing and updating secondary label information based on approved templates, ordering label printing, supervising and coordinating labeling activities, and reviewing secondary labeling batch records.

- Monitor product quality trends and report any abnormalities to management.

- Monitor shipment temperature data during transportation.

- Inspect and supervise product destruction.

- Prepare periodic reports for special controlled drugs.

Quality management system

- Draft, review, and revise SOPs in accordance with current regulations. Monitor SOP compliance across relevant departments. Control, issue, and archive assigned documents and records.

- Perform temperature mapping for warehouses (ambient and cold storage), transport vehicles, and cold storage boxes. Monitor the data logger calibration schedule.

- Prepare documentation for and host external audits/inspections (GSP, GDP, customer audits, etc.) within assigned responsibilities. Support the implementation of CAPA plans.

- Prepare periodic reports on the quality management system.

- Support the coordination and supervision of Change Control implementation.

- Support the evaluation and quality monitoring of suppliers.

- Perform other tasks as required.

REQUIREMENTS

- Good command of English, particularly in reading and writing skills.

- Careful, meticulous, and highly accurate.

- Strong self-learning capability.

- University graduated majoring in Pharmacy

- Having at least 2 years of experience in QA/QC within the pharmaceutical industry (manufacturing, warehousing, or import & distribution environment) is a plus.

- Foundational knowledge of GMP, GSP, GDP, along with an understanding of medicine import regulations.

- Proactive, responsible, structured.

- Clear and effective communication skills.

- Training and presentation skills.

- Proficient in office computing (Minimum Microsoft Office: Word, Excel, PowerPoint, Teams, Outlook); candidates with the ability to apply AI tools are preferred.

BENEFITS:

- Competitive compensation package.

- Full social insurance contribution based on gross salary.

- Premium health insurance coverage.

- Well-being programs supporting physical, mental, and personal development.

- Dynamic, collaborative, and growth-oriented working environment.

- 24/7 accident insurance and annual health check-ups.

- Clear long-service recognition policy with strong career advancement opportunities.

Work Location:

Mega Lifesciences Vietnam Co., Ltd., Lot IV-13, CN2 Street, Tan Binh Industrial Park, Tan Phu District, Ho Chi Minh City, Vietnam.

Working Hours:

• Monday to Friday: 08:00 AM – 05:00 PM
• Saturday: 08:00 AM – 12:00 PM