About the Role:
Assists QA Director/Manager to improve product quality at assigned Suppliers Location.
This is where your SharkNinja journey begins. You're an explorernot a tour guidedriven by curiosity, fueled by taking chances, and unwilling to fly under the radar. Here, bold moves turn into real impact, growth comes from challenge, and your work helps shape what's next.
LOCATION: Dong Nai, Viet Nam.
Here are some of the EXCITING things you'll get to do:
- Monitor Supplier Ongoing Product Quality performance and initiate Continuous Improvement activities inorder to achieve/exceed the defined Supplier Quality Metrics.
- Build relationship with the vendors to gain their support to implement the QA system in the factories.
- Ensure compliance to regulations and corporate policies and procedures.
- Solve quality issues on-site in factories in order to support on time shipment.
- Review and analysis defect sample and take correction action.
- Monitor the Quality Plan at Supplier.
- Monitor and asses the deployment of effective Quality Tools at Supplier (e.g. 7 Gates of Quality, PFMEA, Control Plans, SPC, systemic and ongoing review of PFMEA RPN reduction, etc).
- Ensures Supplier conducts product testing as per the schedule agreed with Sharkninja. Report and lead failure investigations for product failures.
- Pre-Approves Supplier request for Deviations.
- Support the ECN Process at Supplier, ensuring the timely closure of ECN's.
- Ensure that the CAR process is updated including Root Cause Analysis and monitor the performance against the set metrics for CARs. Approve closure of CARs.
- Support QA Manager to make final decision on product improvement and product shipment decisions.
- Provide QA Manager with regular reporting of Supplier Ongoing Product Quality performance.
- Support weekly Quality Reporting on Supplier Quality.
- Support the NPD process and manage the NPI process at Supplier, ensuring it reflects DFSS and DFM (via the Manufacturing Engineering Group). Deliver own NPD/ NPI Quality Work Packages on time and required quality.
- Support the Product Readiness activities for New products at Supplier.
- Support the VSR process to ensure all relevant issues are listed. Ensure that closure of NPI related issues is based on robust root cause analysis and objective evidence.
- To work with engineering and quality teams to ensure quality requirements, testing protocols, sampling needs, and product/ process controls are fully understood and met.
- Implement improvement activity resulting from the review of Customer return data ensuring appropriate analysis and correlation with process performance lead to sustained improvement activities at the supplier.
- Support activities in cases where Supplier Quality problem may lead to extensive customer actions or product recall.
- Ensure that the QA Manager and appropriate senior management are immediately informed of serious quality problems.
You are Expected:
Skills:
- Be familiar with the functions of different quality gates, such as IQC, IPQC, FQC, EOL, PSI.
- Experience of understanding basic quality tools and be able to utilize them to drive the problems resolved or improvement.
- Experience of understanding of quality standards, quality audit and quality improvement.
- Able to speak local language, Alternatively English or Chinese or both as a plus.
- Ability to work independently.
- Demonstrates ownership and accountability of work; meets or beats deadlines and delivers quality results.
- Provides feedback for continuous improvement.
- Demonstrates accuracy, clarity, consistency and thoroughness of work.
- Guides others to the desired outcome through a logical sequence of discussions.
Minimum Qualifications / Experience:
- 5+years experience in quality management related.
- Bachelor's Degree in quality management, electrical or mechanical engineering.
Travel Requirements:
- Be flexible for domestic and international travel.
