Responsible for identifying opportunities for improvement and lead continuous improvement efforts through day to day evaluation of Ashley Furniture established quality standards execution at vendors. The CI must communicate ideas and important information to the teams and suppliers to resolve quality issues and lead quality improvements. Primary focus is on day to day management of vendor quality through the use of Out of Box Quality audits, management of QC activities and product performance measures.
- Out of Box Quality (OBQ)- Perform OBQ audits daily based on shipment schedule, product quality performance metrics and as directed by management. Daily oversight of QC OBQ audits focusing on quality and quantity of audits.
- Quality Project (QIS/QIE Project)- Daily management of open and closed QIS/QIE projects to resolve quality related defects.
- QC Management- Manage QC daily schedule and performance, offer guidance and training to improve performance to expectations.
- Quality reports review-Use Quality system generated reports to guide performance improvements of products and personnel.
- QC Training- Enhance QC competency by providing training and guidance to furniture manufacturing best practices, quality systems, daily performance and quality issue corrective action implementation.
- Pilot Run Inspection- Actively participate in Move/New Go Product Launch Process. Review PPR item defects to ensure proper manufacturing process are in place to prevent similar issues in mass-production. Observe Pilot Run manufacturing process to ensure compliance to Ashley standards and comprehensive execution to design intent, communicating all issues to Ashley leadership and factory management in preparation for Asia First Shipment Review.
- First shipment inspection-Actively participate in and lead AFSR to ensure products meet all aspects of Ashley Furniture construction and design standards to allow product to move into mass-production.
- Finish Panel Audit-Daily review of QC dominator entries to provide guidance and assistance as needed.
- Vendor Quality Management-Perform Quality evaluations daily at factories using OBQ audits, Dominator entries, PBI (Power BI) data, QIS/QIE entries. Lead improvement efforts to ensure corrective actions are implemented that allow for sustained execution to Ashley standards.
- Other tasks assigned by direct manager.
Requirements:
- College degree and above. Major in furniture/forestry is preferred
- Minimum of 2 years experience in quality assurance in furniture field.
- Conversational in English.
- Experience in managing team members.
- Continuous improvement mindset.
Working location: Vietnam-Singapore Industrial Park, Tho Phong, Quang Ngai.
Working hour: Mon - Fri (8-5) & alternate Sat (8-4).
