QC Manager (Furniture)

Salary: Upto 2,500 USD

Location: Binh Dinh

Job Description

Develop and Implement QC Systems:

·      Design and implement a comprehensive quality control system across all production lines (wood, steel, foam, and sewing).

·      Establish quality standards and guidelines for each department, ensuring compliance with industry regulations and customer specifications.

·      Develop and maintain QC procedures, manuals, and checklists for inspections at different stages of production.

Wood Processing QC (Sawmill, Drying, Machining):

·      Oversee quality control in sawmill operations to ensure proper grading and sizing of logs.

·      Monitor the drying process to ensure wood reaches optimal moisture levels with minimal defects (warping, cracking).

·      Inspect raw wood cutting, planning, tenoning, drilling, and sanding processes to ensure accuracy and adherence to product specifications.

Finishing QC (Water-Based Finishing, Dip & Hang, Roller Coating):

·      Supervise quality checks during the water-based finishing process (both dip & hang and roller coating) to ensure even coating, color consistency, and proper drying.

·      Monitor surface finishes for any defects, such as drips, uneven application, or cracking.

·      Work with the production team to resolve finishing defects quickly, minimizing rework and scrap.

Steel Processing QC (Cutting, Welding, Powder Coating):

·      Ensure all steel components are cut and welded accurately according to specifications.

·      Supervise the powder coating process, inspecting for smooth application, durability, and adhesion.

·      Implement regular inspections for dimensional accuracy, weld integrity, and coating thickness to meet industry standards.

Soft Foaming Line QC (PUR Foaming, Cushion, and Sofa Production):

·      Oversee the quality of PUR foam production, ensuring consistency in foam density, structure, and firmness.

·      Inspect cushions and sofas for defects such as uneven foaming, incorrect sizing, and surface flaws.

·      Implement quality checks at different stages of foam production, from block foaming to cushion shaping and covering.

Sewing Department QC:

·      Establish quality control standards for the sewing department, ensuring proper stitching, seam strength, and material handling.

·      Inspect upholstery and fabric components for dimensional accuracy, alignment, and aesthetic quality.

·      Work closely with the sewing team to resolve any defects in fabric covers, ensuring high-quality finishes for cushions and sofas.

Supplier Quality Management:

·      Collaborate with the purchasing department to ensure raw materials (wood, steel, foam, fabrics) meet quality specifications upon receipt.

·      Conduct regular audits and evaluations of suppliers to ensure consistent quality in the materials supplied.

·      Handle incoming inspections, ensuring raw materials and components meet factory standards before production.

Production Process Audits:

·      Conduct regular internal audits of production processes across departments to ensure adherence to QC standards.

·      Implement spot checks and in-process inspections to identify and address defects before the final product stage.

·      Monitor product yield and production efficiency, using data-driven analysis to reduce defects, waste, and rework.

Team Leadership and Development:

·      Lead and manage the QC team, providing training on inspection techniques, defect identification, and problem-solving.

·      Ensure the team understands and implements best practices in quality management across all departments.

·      Promote a quality-first culture in the factory, encouraging open communication and collaboration between QC staff and production teams.

Data Analysis & Reporting:

·      Analyze QC data to identify trends, root causes of defects, and areas for improvement in production processes.

·      Prepare regular quality reports for senior management, highlighting performance, areas of concern, and recommendations for improvement.

·      Track key performance indicators (KPIs) such as defect rates, rework costs, and customer complaints.

Compliance and Safety:

·      Ensure all QC activities comply with local regulatory requirements and industry standards (such as ISO 9001, FSC for wood, or specific safety regulations for steel and foam processing).

·      Collaborate with the EHS team to ensure safety measures are incorporated into QC practices, especially in high-risk areas like chemical handling (foam production) and powder coating.

Customer Complaints & Product Recalls:

·      Investigate customer complaints and conduct root cause analysis to identify quality issues.

·      Implement corrective and preventive actions (CAPA) to resolve any quality issues, preventing recurrence.

·      Manage the process for product recalls if necessary, ensuring proper communication and coordination with production and legal teams.

Required working experience

·      Minimum 7-10 years of experience in quality control or assurance, with at least 5 years in a management role, preferably in the furniture manufacturing industry.

·      Strong understanding of wood processing, steel fabrication, soft foam production, and sewing processes.

·      Experience with water-based finishing, powder coating, and foam chemistry will be highly beneficial.

Required qualifications

·      A degree in Industrial Engineering, Manufacturing, Wood Technology, Mechanical Engineering, or a related field.

·      Additional certifications in quality management systems (e.g., ISO 9001, Six Sigma Black Belt) are preferred.

Required Languages:

·      Professional English communication skills.

Required knowledge and skills

Technical Skills

·      Expertise in using measurement tools and techniques for inspecting wood, steel, foam, and fabric components.

·      Proficient in ISO 9001 quality management system (QMS) implementation and auditing.

·      Strong knowledge of Lean Manufacturing and Six Sigma methodologies to drive process improvements and reduce defects.

Leadership and Communication:

·      Proven leadership skills with the ability to manage a diverse QC team and coordinate with other departments.

·      Excellent communication skills, both verbal and written, to report findings, propose solutions, and collaborate with production and management teams.

·      Ability to handle customer feedback and product complaints professionally, identifying the root causes of issues.

Problem-Solving & Analytical Skills:

·      Strong analytical skills to review quality data and identify trends, root causes, and areas for improvement.

·      Capable of developing effective corrective actions and driving process improvements based on data insights.

Attention to Detail

·      Strong attention to detail to identify defects and ensure products meet exacting standards.

·      Commitment to maintaining high-quality standards while ensuring production efficiency.

Benefits

·      Competitive salary

·      Social insurance, health insurance, and unemployment insurance benefits as per regulations.

·      Harmonious and friendly working environment.

·      Phone allowance and other support benefits according to Company regulations.

·      Opportunities for professional development and training.

·      Chance to work with a team of experienced and dedicated professionals.

• Company culture that values teamwork, innovation, and customer service.