Job Description
Job Purpose:
The Project Manager - Marketing Operations is responsible for ensuring structured planning, coordination, and on-time delivery of external marketing initiatives, with primary focus on Applaydu game project (Ferrero/Kinder partnership). This role drives operational excellence across client-facing projects by owning request intake, workflow management, tracking, and documentation, ensuring clear visibility and alignment across stakeholders. Working closely with Product Marketing and cross-functional teams, the Project Manager builds scalable operational frameworks that improve transparency, efficiency, and overall delivery.
Job Responsibilities:
Project Governance & Delivery
- Own end-to-end operational coordination of external marketing projects from intake to delivery.
- Structure and maintain project timelines, milestones, and dependencies.
- Ensure deliverables are aligned with agreed scope, timelines, and quality standards.
- Support prioritization discussions in partnership with Product Marketing leadership.
- Proactively identify risks, propose mitigation plans, and escalate when necessary.
Client & Cross-Functional Coordination
- Act as the operational point of contact for Applaydu marketing initiatives.
- Ensure structured and consistent communication with external stakeholders.
- Coordinate alignment between Sales, Product Marketing, Creative Agency, and Product teams.
- Maintain visibility across stakeholders to ensure shared understanding of status and next steps.
Workflow & Systems Ownership (Marketing Operations)
- Design and maintain scalable project tracking systems in Airtable.
- Develop standardized intake processes, dashboards, and reporting frameworks.
- Drive adoption of operational best practices within the Product Marketing team.
- Continuously improve workflow efficiency and documentation standards.
Communication & Documentation
- Facilitate structured internal and external meetings focused on decisions and outcomes.
- Maintain clear documentation of scope, timelines, and changes.
- Ensure actions and commitments are tracked and followed through.
Process Improvement
- Identify operational bottlenecks and recommend structured solutions.
- Contribute to long-term evolution of marketing operations practices.
- Support data-driven improvements in forecasting, capacity planning, and resource allocation.
Expected Impact:
- Predictable and timely delivery of client-facing marketing initiatives.
- Increased operational transparency across teams.
- Improved collaboration between internal and external stakeholders.
- Adoption of scalable workflow systems within Product Marketing.
- Reduced operational friction and improved planning accuracy.
Check out some projects at Saigon Studio:
Qualifications
Job Requirements:
Experience
- 4+ years of experience in Project Management, Marketing Operations, or Client Delivery roles.
- Experience coordinating cross-functional teams and external stakeholders.
- Proven experience managing multiple parallel projects with structured tracking and reporting.
Technical & Operational Skills
- Strong experience with project management and workflow tools (Airtable highly preferred Asana, Jira, Confluence or similar).
- Experience working in Agile or fast-paced iterative environments.
- Ability to structure processes, define workflows, and improve operational efficiency.
Core Competencies
- Strong organizational and prioritization skills.
- Structured and analytical thinking.
- Clear and professional communication in English (written and verbal).
- Ability to drive alignment and facilitate decisions across diverse stakeholders.
- Ownership mindset with strong attention to detail.
- Continuous improvement orientation.
Pluses
- Experience in gaming, mobile apps, or digital marketing.
- Experience working with enterprise clients or brand partnerships.
- Experience building or optimizing operational frameworks.
- Understanding of marketing asset production pipelines.
Additional Information
Recruitment Process:
- Screeningcall
- Test (if applicable)
- Interview(s)
- Offer
Please note:
Due to the high volume of applications, only candidates whose qualifications align with the role will be contacted by our recruiters. We sincerely appreciate your understanding.
Work Location and Hours:
- Work location: 207C Nguyen Xi, Binh Thanh Ward, Ho Chi Minh City.
- Work hours: 08:30 AM- 06:00 PM, Monday - Friday.
Why Join Gameloft
- You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
- You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
- You want to contribute to a vibrant and dynamic atmosphere.
- You want to join a global company and meet great people around the world.
- You will work on an employment contract with competitive remuneration and benefits package.
- You are looking for a fun place to work in the heart of the city.
What We Offer:
- A hybrid working model.
- A dynamic workplace environment, with over 16 nationalities, where hundreds of world-renowned game titles were born.
- A range of well-being events and policies to support employees physically, mentally, and emotionally.
- An open-space office, a cafeteria, a terrace and a Gaming Area.
- Various training packages, including internal training, sponsorship training, and e-learning (iLearn, Udemy,...).
- Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
- An attractive monthly salary alongside Tet and other performance bonuses.
- Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave,...
- 100% coverage of mandatory insurance and extra healthcare insurance.
- A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
- Other benefits from one of the best employers in Vietnam.
What's more
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