Overview
RMIT Vietnam is seeking a contingent worker for the Program Advisor & Event Administrator role. While the position is advertised by RMIT Vietnam, the successful candidate will be employed and managed by an external service provider, who will be responsible for the labour contract.
WHY JOIN RMIT VIETNAM
At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.
Position Summary
The Program Advisor & Event Administrator serves as the primary point of contact for prospective and current School of English & University Pathways (SEUP) students and parents, delivering accurate and timely program information while ensuring a high-quality customer experience.
The role is responsible for managing the end-to-end student recruitment process, from consultation to enrollment and re-enrollment, contributing to overall recruitment outcomes. In addition, the position supports marketing initiatives and event execution to generate leads, coordinates partnership and event logistics, and performs administrative tasks related to corporate classes and study tours.
Key Accountabilities
- Contribute to student recruitment outcomes by actively engaging prospective students and parents, delivering accurate, compliant, and timely program consultations, and supporting the conversion of enquiries into enrollments in line with agreed recruitment and marketing KPIs, under the guidance of the Manager.
- Conduct the end-to-end recruitment cycle, including prospecting, nurturing leads, conducting consultations, advising program options, and assisting with securing enrollments in accordance with SEUP and University policies and procedures.
- Support the growth and retention of the student pipeline by proactively following up with current, deferred, and stopped students to maximize re-enrollment and retention outcomes, in line with agreed targets.
- Maintain accurate records in the CRM, track recruitment activities, and report on enquiries, applications, and enrollments, and provide regular activity and performance updates as required.
- Coordinate with internal teams and external partners regarding logistics arrangements and contracts for events under the direction of the Manager, to assist with lead generation and enrollment outcomes and to meet /exceed return on investment targets.
- Coordinate documentation and logistics for all events including facility usage requests, invoices, payments/deposits, floor plans, menus, event participant feedback forms and stocktake merchandise, branded gifts and brochures for events, and promotional campaigns for Saigon South.
- Comply with all SEUP and University policies, including child-safe practices, data privacy, marketing compliance, and use of approved systems and materials.
- Perform other administrative and operational tasks as required to ensure effective team functioning.
Key Selection Criteria
- Bachelor's degree in Sales, Marketing, Communication, or relevant field.
- Minimum of 2 years experience in sales, recruitment, administrative tasks, or customer service roles.
- Strong customer service ethics with the ability to provide professional, timely, accurate, and high-quality advice in line with organisational and compliance requirements.
- Excellent interpersonal, negotiation, and cross-cultural communication skills, especially in relation to student recruitment and events.
- Highly organised, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
- Strong planning, problem-solving, and coordination skills to implement tasks effectively and on time.
- Accurate data management and reporting skills, with experience using CRM and database systems.
- Proficiency in Microsoft Office and familiarity with marketing tools and platforms.
- Demonstrated ability to work independently and collaboratively as part of a team.
- Experience in supporting Direct marketing campaigns, events, partnerships, or supplier coordination is an advantage.
- Professional conduct aligned with organizational values, including commitment to excellence, innovation, inclusion, and agility.
- Willingness to undertake additional tasks as assigned by the SEUP Student Recruitment & Marketing Manager to support the New Initiatives Department.
Additional Information
- Contract duration: 06 months
- Highly competitive gross salary
- Annual leave: 1 day per working month
- Accident Insurance 24/7
- Library on campus and online - access to the RMIT Australia online library
How To Apply
To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the Apply link provided in this Job Ads to initiate the application process.
Please note that we will be running a rolling recruitment process, so please apply as soon as possible.
Compliance Requirements
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General
5.5 (or equivalent CEST 150).
Further guidance will be provided during the recruitment process
To be eligible for this position, you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
RMIT UNIVERSITY COMMITMENT
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Important Notice
- Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
- RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
- For any questions or support, feel free to reach out to our Talent Acquisition team at [Confidential Information]
#RMITVietnam
Applications Close
7 thg 4 2026 11.59 pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
https://www.rmit.edu.vn/about-us
