Production Supervisor

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across 50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream. Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we're with, whatever we're doing, we always make it real.

Nuts

Need a reliable supply of nuts We're one of the world's leading suppliers with integrated supply chains across six continents. You'll find us in all main origins for cashews, hazelnuts and almonds––from USA, Africa and the Middle East to Asia and Australia. With more than 30 years heritage and well-established, best-in-class supply chains, we strive to provide the quality, quantity, and consistency you need. We also deliver customizable nut-based innovation to help solve your challenges. Perfectly roasted almonds. Creamy cashew butter. Vibrant customized pistachio pieces. You name it, delivered to spec: to bring your applications to life. From nut butters and pastes to oils and flours, the possibilities are endless.

Job Description

The Production Supervisor is responsible for overseeing and optimizing all aspects of the production process, ensuring efficient operations, high-quality output, and strict adherence to food safety and occupational health and safety standards. This role involves leading, training, and motivating production personnel, managing resources, and implementing continuous improvement initiatives to meet production targets and company objectives.

Production & Operations Management:

• Supervise and coordinate the daily activities of production personnel to ensure effective workflow and compliance with production schedules and company policies.
• Meet receiving, production, and shipping plans, ensuring timely delivery and optimal resource utilization.
• Monitor steps of the process, set processing variables, and implement cost reduction strategies to maintain efficient workflow.
• Prepare and submit accurate production reports (shiftly, weekly, monthly).
• Identify and implement small or major improvement initiatives to enhance productivity and efficiency.
• Report downtime and any plant problems immediately to superiors, including issues related to productivity, output, and workload.

Quality & Food Safety:

• Ensure all products meet established quality and food safety standards.
• Enforce strict adherence to entry/exit hygiene protocols and safe food handling practices.
• Ensure proper storage, preparation, and handling of materials to prevent contamination (e.g., cross-contamination, allergen contamination, pest infestation).
• Implement measures to separate fumigated and unfumigated material.
• Ensure the area is well-maintained and cleaning frequencies for machines and facilities are adhered to (Good Manufacturing Practices - GMP).
• Ensure compliance with local and international food safety laws and guidelines.

Safety & Compliance:

• Maintain a safe and clean work environment by educating and directing personnel on the use of all control points and equipment.
• Ensure full compliance with occupational health and safety regulations and company safety policies at all lines.
• Conduct workplace inspections regularly, perform risk assessments for new equipment/processes, and periodically review existing risk assessments, taking corrective and preventive actions.
• Ensure proper use and maintenance of machinery and tools.
• Train staff in emergency response procedures, including Fire Fighting & First Aid.
• Document and report all unsafe acts/conditions (UA/UC), near misses, and incidents.

Team Leadership & Development:

• Supervise, train, and instruct new employees effectively on production processes.
• Resolve personnel problems by analyzing data, investigating issues, identifying solutions, and recommending action.
• Develop and maintain effective relations with all company employees at various levels of the organization.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Authority:

1.    Independent in implementing assigned tasks and complying with company regulations.

2.    To be entitled to request and recommend superior to innovation, and improvements in work.

Qualification, Competencies Requirements

Education: Graduated from College or University majoring in Food Technology, Chemistry, Biology, Agriculture, or related field.

Experience: 3 years of experience in a similar position in manufacturing companies.

Key Technical Competencies 

Have knowledge of food hygiene and safety, production process

Proven experience in a similar role

Experience in using various types of manufacturing machinery and tools.

Planning and conducting of audits.

Key Behavioral/ Leadership Competencies

Good management skills & management of staff.

Strong problem-solving skills, analytic ability, and very detail oriented.

Organizational and leadership abilities

Other competencies:

Working well with many different departments and external suppliers.

Self-motivated with a results-driven approach. 

English skills: Read, Write & Speak

Proficient with Microsoft skills tools

Time management skills

Working place: ofi Vietnam at Tien Nga

Address: WH No. B7, B8, B10, B11 Tien Nga Warehouse, Phuoc Tan, Dong Nai, Vietnam

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.