About Marou
Marou Faiseurs de Chocolat is one of the first Bean-to-Bar chocolate makers in Asia. Since 2011, we have been committed to Tasting Good and Doing Good. Marou is the dream child of two French men who made Vietnam their home, creating the purest terroir dark chocolate from 100% locally sourced ingredients in Southern Vietnam. With the traditional know-how of French chocolate makers, our vision is to become the #1 vertically integrated chocolate maker and retailer in Asia and the Pride of Vietnam, offering exceptional chocolate experiences. We are a values-based, purpose-driven company dedicated to crafting the finest award-winning artisanal chocolates from the best Vietnamese ingredients.
Role Purpose
Production Planning Supervisor is responsible for developing and managing end-to-end production plans across multiple manufacturing units, ensuring optimal utilization of production capacity and resources. This role converts sales demand into actionable production schedules, coordinates material and semi-finished product availability, monitors operational risks, and serves as a key liaison between Production, Supply Chain, Sales Support, and Management to ensure on-time delivery and efficient factory performance.
KEY RESPONSIBILITIES
Production Planning & Scheduling
- Develop weekly and bi-weekly production plans based on sales demand forecasts.
- Optimize production schedules and machine capacity utilization to maximize efficiency and output.
- Ensure production plans align with inventory levels, material availability, and customer requirements.
- Communicate and publish production schedules to production teams in a timely manner.
ERP Planning & Master Data Management
- Create, release, and verify Production Orders within the ERP system.
- Validate BOM accuracy, production parameters, yields, and material consumption.
- Coordinate new SKU setup, FG code creation, and BOM updates with relevant stakeholders.
- Monitor and reconcile production order performance and data integrity.
Cross-Functional Coordination & Material Readiness
- Coordinate with Production, Supply Chain, Warehouse, and related functions to ensure material and semi-finished product availability.
- Monitor production readiness and proactively address potential supply constraints.
- Manage dependencies between production units to support uninterrupted operations.
- Support demand fulfillment through effective planning and resource allocation.
Risk Management & Continuous Improvement
- Identify and assess risks related to production capacity, material shortages, equipment downtime, and schedule deviations.
- Escalate critical issues and propose mitigation plans to minimize business impact.
- Monitor planning performance, investigate variances, and drive corrective actions.
- Contribute to process improvements in production planning, BOM management, and operational efficiency.
Reporting & Stakeholder Communication
- Provide regular production performance reports and planning updates to management.
- Participate in S&OP and cross-functional planning meetings.
- Communicate production commitments, delivery timelines, and feasibility assessments to internal stakeholders.
- Track planning accuracy, production KPIs, and operational performance trends to support decision-making
MINIMUM REQUIREMENTS
- 3–5 years of production planning, supply chain or operations in multi-SKU manufacturing
- Hands-on ERP experience (SAP/Oracle/Odoo/equivalent) - creating and managing production orders
- Understanding of BOM, MRP, and multi-level semi-finished product structures
- Strong data analysis skills: advanced Excel (pivot, lookup, conditional logic)
- Systems thinking: see cross-unit dependencies and anticipate cascading delays
- Multi-level communication: from factory floor to senior management
- Proactive, decision-making capable in fast-changing environments
- Food, chocolate or FMCG industry experience
Working time: Monday to Friday
Working location: Binh Chieu Industrial Park, Thu Duc City, HCMC.
