Job Title:
Senior Quality Engineer / Quality Manager (EMS - Consumer Electronics)
(Based in India, Long-term Onsite)
I. Key Responsibilities
- Quality System & Standards Implementation
- Deploy and maintain quality management systems (ISO 9001, IATF 16949, ISO 14001, ANSI ESD S20.20, etc.).
- Align with customer quality agreements, establish corresponding factory processes, and conduct periodic audits to ensure system effectiveness.
- Participate in quality planning during New Product Introduction (NPI) at EMS factories.
- Cross-functional Quality Collaboration & Problem-Solving
- Achieve customer/internal quality targets (yield, customer complaints, DOA, etc.) and drive corrective actions in EMS factories.
- Lead root cause analysis (5Why, 8D reports) and track corrective/preventive measures.
- Investigate customer complaints (returns, escalations), coordinate internal EMS factory reviews, and submit 8D reports to customers.
- Process Quality Control & Yield Improvement
- Monitor key manufacturing process quality data (SPC charts, yield reports, AOI/ICT test data) in SMT, assembly, testing, and packaging.
- Review inspection standards (IQC, IPQC, OQC) to ensure compliance with product requirements (methods, AQL sampling).
- Promote quality tools (FMEA, APQP, PPAP, MSA, SPC) in EMS factories.
- Supplier & Incoming Material Quality Control
- Analyze IQC data, drive supplier improvements (internal SQE for self-procured materials, customer coordination for customer-supplied parts).
- Organize cross-functional meetings for supply chain quality issues (self-procured vs. customer-supplied materials, EMS consumables).
- Manage RMA processes and supplier claims.
- Customer Audits & Quality Improvement
- Lead/support customer audits (annual, project-based), prepare documentation (quality reports, checklists), and ensure non-conformance closures.
- Analyze factory quality reports (yield, complaint rate, return rate, DPPM) and develop improvement plans.
- Overseas Localized Quality Management
- Adapt to local factory dynamics (language, time zones, cultural differences) and bridge communication between HQ and overseas teams.
II. Qualifications & Requirements
