Product Owner (Junior/ Middle)

Xipat Flexible Solutions is a technology company founded in 2008, building data-driven e-commerce products used by merchants across platforms such as Shopify, WooCommerce, Wix, and Shopline. With flagship products like Omegatheme and Game Zoka, our mission is to help merchants better understand their customers and improve marketing performance through practical, scalable solutions.

We are looking for a Product Owner (Junior/ Middle) who enjoys working closely with real merchants, digging into user problems, and turning insights into clear requirements and great product experiences. In this role, you will focus on feature execution, user experience design, and day-to-day collaboration, while working alongside the Product Lead to bring impactful Shopify apps to life.

Culture:

- Strong & Fresh

- Learn continually. There's always one more thing to learn

- Think for others

- Pursuit the best standards

Company size: 120 - 150 employees

1. RESPONSIBILITIES:

• Translate business goals, merchant needs, and research insights into clear product requirements and user stories, ensuring the product delivers value to the user.
• Support the Product Manager in managing and executing the product roadmap and feature backlog, with clear prioritization based on merchant impact, business goals, and technical constraints.
• Work closely with Engineering, Customer Support, and Marketing teams to ensure features are well-scoped, validated, and delivered with quality.
• Continuously collect, synthesize, and act on merchant feedback (support tickets, reviews, interviews, data) to improve usability and product value.
• Make confident product decisions on scope, trade-offs, and priorities even with incomplete or imperfect data.
• Participate in sprint planning, backlog grooming, and agile ceremonies, ensuring clarity, alignment, and transparency across teams.
• Define and track product success metrics (activation, adoption, retention, performance) in collaboration with data and engineering teams.
• Stay up to date with Shopify ecosystem trends, merchant behaviors, and advertising/feed best practices to inform both short-term execution and long-term strategy.
  

2. REQUIREMENTS:

Must have:

• At least 1 year of experience as a Product Owner/ Product Manager/ Business Analyst working within the Shopify ecosystem (apps, themes, agencies, or merchants).
• Strong customer-centric mindset, able to navigate ambiguity and make fast, thoughtful trade-offs.
• Experience working with user requirements, user stories, and user experience.
• Hands-on experience with wireframing/prototyping tools (Figma, Axure, Balsamiq, InVision, etc.).
• Good communication skills; able to work directly with technical and non-technical stakeholders.
• Practical experience working with Agile/Scrum and tools such as Jira, Trello, Asana, or similar.
• Able to read and communicate in English proficiently.

Nice to have:

• Experience with multi-platform advertising: Meta/Facebook, Google Ads, TikTok Ads, etc.
• Experience running or evaluating A/B tests or using analytics tools (Google Analytics, Mixpanel, Amplitude, etc.).
• Basic technical understanding of APIs, webhooks, and Shopify app architecture.
• Experience working in a startup or scale-up environment where speed, ownership, and autonomy matter.

3. COMPENSATION & BENEFITS:

• Salary up to 25M (negotiable based on experience);
• Working from Monday - Friday, 8 AM- 5 PM, no OT;
• Performance bonus, public holidays bonus ( 30/4, 1/5, 2/9,1/1); bonus for Excellent Employee and Excellent Team;
• Comprehensive insurance package including social, health, unemployment, and Bao Viet care insurance;
• Work performance review 2 times/ year (in May and November);
• 01 hour paid leave per day for women having children under 12 months;
• Annual health check;
• 12 - 14 days full paid leave/year;
• A Learning budget up to 25 million VND per
• Yearly company trip and year-end party, quarterly team building and Sports Clubs;
• Men's Day, Women's Day, Mid-Autumn Festival and other benefits under the provisions of the company;
• Working in a product development environment, owning the product in charge, participating in the process of bringing ideas, improving product innovation
• Nice working space with young, dynamic & friendly colleagues and free coffee, tea, and drinks.

4. SUBMIT YOUR APPLICATION:

• Submit your CV to Ms. Phuong Anh via email at [Confidential Information].
• For further inquiries, contact Ms. Phuong Anh at 0961965019 (Zalo/ Phone).
• The interview process consists of 3 rounds:
• Round 1: CV Round;
• Round 2: Online Test Round;
• Round 3: Offline Interview with Hiring Manager & HR

5. ADDRESS:

3rd & 8th floor, Hoa Cuong building, No. 18/11 Thai Ha, Dong Da district, Hanoi