Responsibilities
- Translate business goals, merchant needs, and research insights into clear product requirements and user stories, ensuring the product delivers value to the user.
- Support the Product Manager in managing and executing the product roadmap and feature backlog, with clear prioritization based on merchant impact, business goals, and technical constraints.
- Work closely with Engineering, Customer Support, and Marketing teams to ensure features are well-scoped, validated, and delivered with quality.
- Continuously collect, synthesize, and act on merchant feedback (support tickets, reviews, interviews, data) to improve usability and product value.
- Make confident product decisions on scope, trade-offs, and priorities even with incomplete or imperfect data.
- Participate in sprint planning, backlog grooming, and agile ceremonies, ensuring clarity, alignment, and transparency across teams.
- Define and track product success metrics (activation, adoption, retention, performance) in collaboration with data and engineering teams.
- Stay up to date with Shopify ecosystem trends, merchant behaviors, and advertising/feed best practices to inform both short-term execution and long-term strategy.
Requirements
Must have:
- At least 1 year of experience as a Product Owner/ Product Manager/ Business Analyst working within the Shopify ecosystem (apps, themes, agencies, or merchants).
- Strong customer-centric mindset, able to navigate ambiguity and make fast, thoughtful trade-offs.
- Experience working with user requirements, user stories, and user experience.
- Hands-on experience with wireframing/prototyping tools (Figma, Axure, Balsamiq, InVision, etc.).
- Good communication skills; able to work directly with technical and non-technical stakeholders.
- Practical experience working with Agile/Scrum and tools such as Jira, Trello, Asana, or similar.
- Able to read and communicate in English proficiently.
Nice To Have
- Experience with multi-platform advertising: Meta/Facebook, Google Ads, TikTok Ads, etc.
- Experience running or evaluating A/B tests or using analytics tools (Google Analytics, Mixpanel, Amplitude, etc.).
- Basic technical understanding of APIs, webhooks, and Shopify app architecture.
- Experience working in a startup or scale-up environment where speed, ownership, and autonomy matter.
Benefits
- Salary up to 25M (negotiable based on experience);
- Working from Monday Friday, 8 AM- 5 PM, no OT;
- Performance bonus, public holidays bonus ( 30/4, 1/5, 2/9,1/1); bonus for Excellent Employee and Excellent Team;
- Comprehensive insurance package including social, health, unemployment, and Bao Viet care insurance;
- Work performance review 2 times/ year (in May and November);
- 01 hour paid leave per day for women having children under 12 months;
- Annual health check;
- 12 14 days full paid leave/year;
- A Learning budget up to 25 million VND per
- Yearly company trip and year-end party, quarterly team building and Sports Clubs;
- Men's Day, Women's Day, Mid-Autumn Festival and other benefits under the provisions of the company;
- Working in a product development environment, owning the product in charge, participating in the process of bringing ideas, improving product innovation
- Nice working space with young, dynamic & friendly colleagues and free coffee, tea, and drinks.
Submit Your Application
- Submit your CV to Ms. Phuong Anh via email at [Confidential Information].
- For further inquiries, contact Ms. Phuong Anh at 0961965019 (Zalo/ Phone).
- The interview process consists of 3 rounds:
Round 1: CV Round;
Round 2: Online Test Round;
Round 3: Offline Interview with Hiring Manager & HR
Address
3rd & 8th floor, Hoa Cuong building, No. 18/11 Thai Ha, Dong Da district, Hanoi
