Company Description
Galaxy Play is a premier online movie streaming platform and a key member of the Galaxy Entertainment & Education (GEE) ecosystem in Vietnam. Recognized as the market leader for over five years, it serves more than 13 million subscribers and 3 million annual paying users. Galaxy Play is renowned for offering an extensive library of over 10,000 hours of entertainment, including exclusive Galaxy Original Series and blockbuster Vietnamese films like Bố Già and Nhà Bà Nữ. The platform integrates advanced technologies such as AI for personalized content and provides top-tier viewing experiences with Dolby Vision and Dolby Atmos 7.1. Galaxy Play has garnered numerous national and international awards, cementing its reputation for innovation and excellence in entertainment.
Role Description
This is a full-time Product Owner (Data-driven) role based on-site in Ho Chi Minh City, Vietnam. The Product Owner will work closely with cross-functional teams to define and prioritize product requirements, analyze user behavior through data analytics, and ensure alignment with the company's strategic goals.
Key Responsibilities
- Data-Informed Roadmap: Define and maintain the product roadmap by analyzing user behavior, market trends, and business KPIs.
- Conversion & Retention Optimization: Analyze the user journey from registration to subscription. Identify friction points and implement data-backed solutions to reduce churn.
- Personalization & Discovery: Partner with the Data Science team to enhance the Recommendation Engine, ensuring highly relevant content discovery for every user.
- Backlog Management: Prioritize features based on ROI, technical feasibility, and impact on North Star metrics (e.g., Watch Time, Retention Rate).
- Continuous Experimentation: Lead A/B testing initiatives for UI/UX enhancements, pricing models, and new features to ensure every deployment is backed by evidence.
- Stakeholder Alignment: Translate complex data insights into actionable product requirements for engineers and clear progress reports for executives.
Qualifications
- 3-5+ years of experience as a Product Owner or Product Manager, preferably in OTT, E-commerce, Fintech, or high-growth SaaS.
- Strong proficiency in Product Management, with experience in defining product roadmaps and working with cross-functional teams.
- Advanced Analytical and Business Analysis skills to interpret data, assess performance, and identify trends. Proficiency in tools like MixPanel, Amplitude, Google Analytics, or Tableau.
- Proven Communication skills, including the ability to collaborate effectively with internal stakeholders and external partners.
- Understanding of Software Development processes and tools to work closely with development teams on feature implementation. Strong experience in Scrum/Kanban and managing backlogs in Jira/Confluence.
- Experience with subscription platforms or entertainment technologies and understanding of OTT industry metrics (Churn, ARPU, LTV, CAC, Bitrate/QoS) is a plus.
- Ability to adapt to a dynamic and fast-paced environment with a focus on delivering exceptional user experiences.
