ABOUT THIS ROLE:
At GEEK Up, a Product Analyst collaborates across the full product lifecycle from uncovering real user problems, defining solutions, to ensuring the quality of product (including the operations after launching).
You'll work side-by-side with Product Designers & Software Engineers in three core areas of expertise:
- Product Discovery Understand business context, user behaviors, operational pain points to identify problem space & equivalent meaningful opportunities.
- Product Definition Turn insights into measurable product requirements and definitions that align across User, Tech, and Operations perspectives.
- Product Operations Validate and monitor how products perform in development progress and in reality ensuring technical stability, usability, and business efficiency.
It's a rare opportunity to own the integrity of a product's performance, not just its functionality.
SCOPE OF WORK:A Product Analyst at GEEK Up is a multidisciplinary problem-solver who bridges business intent, user needs, and technical feasibility. You ensure every product we build is not only well-designed but also operationally sustainable & technically sound:
Product Operations (strongly focus):
- Design and implement test and validation strategies to ensure real-world product performance.
- Coordinate regression, integration, and operational tests; identify and track fit gaps.
- Monitor product post-launch performance, detect friction points, and propose initiatives for improvement.
Product Definition:
- Collaborate in cross-functional squads to define product scope and measurable success metrics.
- Develop clear and structured product definitions across three dimensions: User (experience) usability and journey validation; Tech (system) technical feasibility, NFR alignment; Ops (business) operational efficiency and scalability.
- Document assumptions and criteria for validation (product readiness).
Product Discovery:
- Uncover user problems and operational challenges.
- Collect, analyze, and synthesize insights from data, research, and stakeholder interviews.
- Translate findings into hypotheses and measurable problem statements.
REQUIREMENTS:
- 4+ years of experience in Product Analysis, Product Operations, Business Analyst or related product management roles.
- Solid experience in Product Operations and at least 1 of the remaining areas in the scope of work above.
- Strong analytical mindset with the ability to connect user needs, business logic, and system workflows.
- Able to connect technical validation to product impact, along with deep exposure to how quality is defined beyond bugs covering usability, business logic, and operational fit.
- Proven ability to define measurable criteria (eg: AC) for validating product success, quality and give improvement initiatives.
- Excellent communication and stakeholder management skills across multi-disciplinary teams.
HIRING PROCESS:
To gain a deeper understanding of who you are and to ensure that GEEK Up is the battleground you desire & that you are the missing piece we are seeking, the recruitment process for this position will undergo the following steps:
- CV Screening & General Assessment
- HR Interview
- Expertise interview
- Offer Negotiation
