ABOUT ESOFT
Esoft is one of the world's leading real-estate tech companies, specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.
Our customers are real estate photography, media production, and real estate marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality.
The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, and Norway.
To learn more about our company's business and culture, please visit: https://esoft.com/int/
At Esoft, we encourage all applicants from minorities, women, people with disabilities, and all other qualified applicants.
THE POSITION
The Product Data Operation Executive is responsible for ensuring that all product credentials and related documentation are accurately, completely, and timely recorded in Esoft's internal systems.
This role plays a critical part in supporting production and business operations by maintaining structured, consistent, and error-free product data across relevant departments, ensuring smooth order processing and operational workflows.
RESPONSIBILITIES
Product Credential setup
- Coordinate closely with the Production Excellence team and relevant departments to gather and validate new product setup requests via JIRA.
- Accurately input product credentials into the ERP system (Microsoft Dynamics AX) within the defined timelines.
- Ensure a systematic and seamless setup process that supports uninterrupted order processing and operational workflows.
Product Credential update
- Receive product update requests from internal departments through JIRA.
- Identify the nature of requested changes and ensure the correct validation and approval processes are followed.
- Update product information in the system accordingly and confirm completion with relevant stakeholders.
Documentation & Data Management
- Maintain historical and future product data in a structured and accessible format.
- Ensure documentation is well organized and available for performance estimation, tracking, or audit purposes.
Cross-functional Support
- Support various operational tasks and projects across the Production Excellence Department and the ERP (IT) team as assigned by management.
- Participate in training and coaching programs when required to ensure regulatory compliance and improve work performance.
REQUIREMENT:
Education
- Bachelor's degree in Business Administration, Economics, Finance, Operations Management, or a related field.
Knowledge
- Understanding of operational processes and product workflows.
- Basic data analysis skills.
- Familiarity with production platforms and related applications is a plus.
Skills
- Proficiency in Microsoft Excel and other MS Office tools.
- Understanding of data input standards, product cycle time, and operational processes.
- Familiarity with ERP systems (e.g., Microsoft Dynamics AX) is preferred.
- Experience with JIRA, Confluence, or similar project management tools is an advantage.
- Strong attention to detail and a high level of accuracy in data handling.
- Ability to work with structured workflows and follow standard operating procedures (SOPs).
- Good time management and problem-solving skills.
- Intermediate English proficiency.
Personal Attributes
- High adaptability in a fast-changing environment influenced by market, technology, and client needs.
- Strong sense of ownership and responsibility.
- Good communication and collaboration skills.
- Professional, client-centric mindset.
- Demonstrates Esoft's six core values: Openness, Care, Credibility, Quality, Passion, and Innovation.
Experience
- Experience working with Microsoft Dynamics AX, JIRA, or similar internal platforms is preferred.
- Knowledge of automation tools (e.g., Microsoft Power Automate) is a plus.
Location: Han Viet Tower, 348 Kim Nguu, Minh Khai, Hai Ba Trung, Hanoi
WHAT WE OFFER
We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in training and development of employees.
- Attractive salary
- 100% SHUI in probation, premium healthcare package for individuals and family
- 12 AL/ year and 12 WFH days/year
- Daily meals provided
- Experience in increasingly challenging and engaging real-world QMS projects.
- Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
- Opportunity to learn from experienced leaders and managers
- Attendance in meetings, events, networking opportunities and training courses
