1. Job Responsibilities
- Participate in customer meetings and discovery sessions to understand current operations, business processes, existing systems, pain points, and digital transformation objectives.
- Analyze business requirements and develop suitable solution approaches based on the customer's operating model, company size, and industry characteristics.
- Provide consultation on enterprise management solutions, including finance and accounting; procurement; sales; inventory; supply chain; manufacturing; human resources; CRM; project, asset, and expense management; data platforms; management reporting; and enterprise AI.
- Prepare solution presentations, proposals, solution mappings, scopes of work, process diagrams, and other sales-supporting materials.
- Deliver product presentations and demonstrations to customers and partners, either online or in person.
- Coordinate the preparation of demo environments, sample data, and demonstration scenarios tailored to specific industries or customer requirements.
- Prepare responses to Requests for Information (RFI), Requests for Proposal (RFP), tender documents, and product feature-comparison matrices.
- Work with Sales, Product, Implementation, and Technical teams to clarify solution feasibility, project scope, integration approaches, and estimated resource requirements.
- Support customers during solution evaluations and Proof of Concept (PoC) activities, and respond to product-related questions.
- Conduct research on industries, competitors, and technology trends to improve the quality and relevance of solution consulting.
- Hand over customer information, requirements, and the proposed solution scope to the implementation team after the project is signed.
- Contribute to the development and standardization of pre-sales materials, demo scenarios, and internal knowledge resources.
2. Candidate Requirements
- Bachelor's degree in Business Administration, Accounting and Finance, Information Systems, Information Technology, Supply Chain Management, Manufacturing Management, or a related field.
- At least 3 years of experience in one or more of the following roles: Pre-sales Consultant, Solution Consultant, Business Analyst, ERP Consultant, Implementation Consultant, Digital Transformation Consultant, or Enterprise Software Consultant.
- Ability to understand, analyze, and model business processes.
- Strong logical thinking and the ability to consolidate information and translate business requirements into practical solution proposals.
- Good presentation, communication, and customer-facing skills.
- Ability to prepare professional presentations, proposals, solution documents, and demo scenarios.
- Ability to use English or Chinese in a professional working environment.
- Chinese language proficiency is a strong advantage, particularly for communication with overseas product teams and subject-matter experts.
- Proactive, responsible, willing to learn, and able to collaborate effectively with multiple departments.
- Willing to travel and attend customer meetings when required.
3. Preferred Qualifications
- Experience with ERP solutions such as Yonyou, SAP, Oracle, Microsoft Dynamics, Odoo, or similar enterprise platforms.
- Practical knowledge of one or more of the following areas: finance and accounting; procurement and supplier management; sales and distribution; warehousing and supply chain; manufacturing, MPS/MRP, and capacity management; project management; or asset management.
- Experience working with customers in manufacturing, trading, distribution, services, or multi-entity corporate groups.
- Experience conducting product demonstrations, supporting PoCs, or participating in tender preparation.
- Ability to read and understand product and technical documentation in English or Chinese.
- Relevant certifications or experience in ERP, Business Analysis, PMP, finance and accounting, or supply chain management would be an advantage.
4. Benefits
- Competitive salary based on qualifications and experience.
- Performance-based incentives and company performance bonuses.
- Comprehensive training in products, enterprise business processes, and solution consulting.
- Opportunities to work with customers across various industries and business scales.
- Direct collaboration with international product teams, experts, and business partners.
- Opportunities to participate in local and international training programs, conferences, and knowledge-sharing activities.
- Full insurance coverage, annual leave, and employee benefits in accordance with company policies and applicable laws.
5. Application Requirements
- A CV in Vietnamese or English.
- Relevant language and professional certificates.
- Samples of previous projects, presentations, or solution documents, where available.
