Key Responsibilities
1. Employee Experience, Engagement & Listening
- Lead Plant 2 employee engagement activities, listening sessions, pulse survey follow-up, and action planning with Plant Leadership Team.
- Convert employee feedback into clear insights, practical actions, and follow-up routines that improve trust, connection, and team morale.
- Support plant-level communication that is simple, consistent, and suitable for frontline employees and non-English speaking teams.
2. Culture, Values & People-Focused Workplace
- Drive URC values and culture activation at Plant 2 through practical campaigns, workshops, recognition activities, and daily behavior reinforcement.
- Support managers and supervisors to role-model desired behaviors, build ownership, and sustain a respectful, collaborative, and improvement-oriented working environment.
- Partner with plant leaders to strengthen people-focused culture at manufacturing level, linking culture activities with safety, quality, productivity, and operational discipline.
3. Learning & Capability Development
- Lead capability development initiatives for Operators, Supervisors, Managers, and enabling functions based on Plant 2 priorities.
- Partner with the Head of Learning & Development to roll out Education & Training (E&T) and Ignite programs localized in Vietnamese for ISC employees.
- Design, coordinate, facilitate, and track practical learning programs such as onboarding, leadership basics, coaching skills, communication, problem solving, and continuous improvement mindset.
4. Frontline Leadership & Manager Effectiveness
- Strengthen frontline leadership capability by coaching Supervisors and Managers on people management, team communication, performance conversation, and engagement routines.
- Support Plant 2 leaders in building stronger team discipline, accountability, collaboration, and employee motivation.
- Provide practical HRBP support to enabling functions at Plant 2 on people capability, engagement, communication, and team effectiveness topics.
5. Agile Ways of Working & Continuous Improvement Mindset
- Act as Agile Coach for Plant 2, partnering with the Plant Leadership Team to embed agile ways of working and cross-functional collaboration.
- Facilitate routines that promote continuous improvement mindset, ownership, problem solving, and faster follow-through on people and culture actions.
- Support relevant plant-level people projects that improve capability, collaboration, and readiness for future organization needs.
6. HR Digitalization & LMS Adoption
- Act as a project member of the HR Digitalization Project team, with focus on implementation and adoption of the Learning Management System (LMS) in Vietnamese language.
- Drive Plant 2 LMS usage, learner communication, completion tracking, and feedback collection to improve training accessibility and learning effectiveness.
- Prepare concise reports, dashboards, and updates on engagement, capability, learning completion, and action-plan progress for HR and Plant Leadership Team.
Role Clarification
- This role focuses on People-Culture-Capability, Employee Experience, Engagement, Culture & Values, Employee Listening, frontline leadership, learning, LMS adoption, and Agile/continuous improvement mindset for Plant 2.
- This role does not own HR Operations, Employee & Labour Relations, Compensation & Benefits, attendance, payroll, succession planning, or labour-law related matters. These areas remain under the responsible HR Operations & Total Rewards scope.
Job Requirements
Must-have Requirements
- Bachelor's degree in Human Resources, Business Administration, Psychology, Education, Organizational Development, or related fields.
- 8-10 years of experience in HRBP, Learning & Development, Organizational Development, Employee Engagement, Culture, or Plant HR roles; at least 3 years in a managerial or project lead capacity is preferred.
- Hands-on experience in employee engagement, culture activation, frontline capability development, facilitation, coaching, and stakeholder management.
- Good understanding of manufacturing / plant environment, especially how to communicate and implement people programs for Operators, Supervisors, and Managers.
- Strong facilitation skills in Vietnamese; able to simplify HR, culture, and learning messages for frontline teams.
- Good English communication to work with HR leadership, expatriate leaders, and regional stakeholders when required.
- Strong follow-through, project coordination, reporting, and ability to translate feedback and data into practical actions.
Preferred Requirements
- FMCG, Food, Beverage, Coffee, or high-speed manufacturing background is an advantage.
- Experience rolling out leadership programs, employee listening, pulse survey action planning, values/culture campaigns, onboarding, or capability academies.
- Exposure to LMS implementation, HR digitalization, learning analytics, PowerPoint, Excel dashboards, or Power BI is preferred.
- Familiar with Agile, Lean, Kaizen, continuous improvement, or change management practices in a plant environment.
- Experience working in multinational organizations and partnering with cross-functional plant leadership teams is preferred.
Preferred Candidate Profile
A practical, people-focused HR professional who understands plant operations, communicates well with frontline employees and leaders, and can turn engagement, culture, and capability priorities into simple actions that are visible on the shopfloor. The ideal candidate is strong in facilitation, stakeholder partnership, coaching, and follow-through, with the ability to balance HR standards with manufacturing realities.
Why Join URC Vietnam
- Join a leading FMCG company with regional presence and strong manufacturing footprint in Vietnam.
- Take part in building a stronger people, culture, and capability platform for Plant 2.
- Work closely with plant leaders, HR leadership, and cross-functional teams on practical initiatives that impact employee experience and business performance.
Application
Interested candidates can submit updated CV via email: [Confidential Information]
