Location Overview
Join our team in Amanoi. Claiming a spectacular stretch of Vietnam's coastline within the verdant embrace of Nui Chua National Park and UNESCO Biosphere Reserve, Amanoi is a natural paradise overlooking Vinh Hy Bay. From its remote location - a rich and diverse mosaic of ecosystems the resort's clifftop restaurants and pool, lakeside Aman Spa and private golden sand beach, offer limitless opportunities for outdoor exploration, cultural immersion and serene time out.
Job summary:
Assist in the preparation, production duties and responsibilities of the food requirements for the kitchen operation.
Maintaining Standards
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
- Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Ensures compliance with all applicable laws and regulations.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Assists in determining how food should be presented and creates decorative food displays.
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
- Purchases appropriate supplies and manage inventories according to budget.
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
- Ensures property policies are administered fairly and consistently.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.
Hygiene and Cleanliness
Checks the quality of raw and cooked food products to ensure that standards are met.
Cost Management
- Recognizes superior quality products, presentations and flavor.
- Maintains food preparation handling and correct storage standards.
- Maintains purchasing, receiving and food storage standards.
- Supports procedures for food & beverage portion and waste controls.
- Follows proper handling and right temperature of all food products.
Administration
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Ensures and maintains the productivity level of employees.
- Ensures employees understand expectations and parameters.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicit employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
