About The Team
The PMO, Organisational Excellence lead is responsible for driving cross-functional organisational initiatives that strengthen leadership alignment, employee engagement, and overall organisational effectiveness in line with business direction and priorities. This role acts as a central coordinator and execution owner for key strategic programs, including leadership immersion trips, management workshops, company-wide initiatives, leadership communications, and employee well-being improvement projects, while closely collaborating with People teams to enhance organisational excellence across the business.
Job Description
- Organizational Excellence Management
- Lead the planning, coordination, and execution of organisational development initiatives across the business.
- Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.
- Drive cross-functional collaboration with Operations, , Internal Communications, and other relevant teams to ensure successful execution.
- Monitor project progress, resolve issues proactively, and escalate risks where appropriate.
- Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.
- Immersion Trip Planning and Execution
- Organise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.
- Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.
- Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.
- Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.
- Capture key observations, action points, and follow-up recommendations after each immersion program.Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.
- Company Event and Management Workshop Management
- Plan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.
- Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.
- Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.
- Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.
- Conduct post-event evaluation and identify opportunities to improve future event effectiveness.
- Leadership Communications Support
- Support development and coordination of leadership communications for internal audiences.
- Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.
- Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.
- Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.
- Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.
- Organisational Enablement and Employee Experience Projects
- Drive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.
- Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.
- Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.
- Translate organisational pain points into structured initiatives with practical implementation plans.
- Track project outcomes and propose recommendations for continuous improvement.
- Stakeholder Management and PMO Governance
- Act as a coordination point across multiple teams and stakeholders with different priorities and expectations.
- Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.
- Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.
- Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.
- Support ad hoc strategic and organisational projects assigned by leadership.
Requirements
- 3–5 years of experience in PMO, project management, consulting, organizational development, internal communications, business operations, strategy and related roles
- Experience in E-commerce, Logistics, Supply Chain, Operations, or other fast-paced execution-oriented industries is strongly preferred.
- Experience in organising corporate events, workshops, offsites, immersion programs, or employee engagement initiatives is highly preferred.
- Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
- Demonstrated willingness to explore new subjects and fully drive from feasibility study to implementation
- Demonstrated ability to coordinate cross-functional projects involving senior stakeholders
- Strong project management capability with ability to manage multiple initiatives simultaneously.
- Strong organisational and coordination skills with high attention to detail.
- Ability to structure ambiguous requests into clear workplans and deliverables.
- Excellent verbal and written communication skills; presentation skills
- Ability to draft professional communication materials and presentation content for internal leadership audiences.
- Good problem solving and stakeholder management skills
- Comfortable working in a dynamic, fast-changing environment with evolving priorities
