Operations Support Executive

COMPANY DESCRIPTION

About CRIF

CRIF is a global leader in credit bureau, business information, credit risk solutions and digital solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fuelling growth.

Headquartered in Italy with more than 6,000 professionals worldwide, we operate in 39 countries across four continents. We have a strong presence in Asia with regional headquarters in Hong Kong SAR and Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Shanghai, Shenzhen, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

Job Description:

-Conduct daily outbound telephone interviews (20–50 calls per day) with companies in Vietnam, Cambodia, Myanmar, Laos, and Brunei to collect and verify business information.

-Process daily data entry tasks and update information in the system based on customer requests.

-Respond to client inquiries in a timely and professional manner.

-Support data collection, compilation, and preparation of business information reports, including basic financial analysis.

-Assist with tasks assigned by the Management Team.

Job Requirements:

Education & Experience

• Bachelor's degree or higher in Business Administration, Economics, Finance, Banking, or Data-related fields.
• Minimum 1 year of relevant working experience is a plus.
• Fresh graduates with a strong background in Finance or Data and excellent analytical/research skills are welcome.

Skills & Competencies

• Strong finance foundation and excellent analytical and research skills.
• Good English proficiency (equivalent to TOEIC 700+).
• Excellent telephone communication and interviewing skills.
• Highly detail-oriented, careful, and able to verify information accurately.
• Positive attitude, responsible, and committed to deadlines.
• Flexible during peak seasons, including the ability to work extended hours when necessary to meet urgent deadlines and maintain service quality.
• Ability to multitask, learn quickly, and work effectively in a team environment.

Working Hours and Equipments:

• Working hours: Mon-Fri from 8:30am to 5:30pm, working only on-site in the office.
• Laptop and other tools are provided by the company.