Operations Manager

Location: Ho Chi Minh City, Vietnam

Type: Full-time

About VPCA

The Vietnam Private Capital Agency (VPCA) is a national industry body representing venture capital, private equity, and institutional investors in Vietnam. Established to strengthen and professionalize the private capital ecosystem, VPCA connects investors, policymakers, and industry leaders to mobilize capital, support innovation, and position Vietnam as a leading destination for investment in Southeast Asia.

The Operational Manager is responsible for the day-to-day execution and operational excellence of VPCA's programs, membership management, events, partnerships, and internal systems. This is a high-impact role requiring strong attention to detail, proactive execution, financial discipline, and the ability to manage multiple stakeholders across the private capital ecosystem. The ideal candidate is organized, responsive, structured, and thrives in a fast-moving, high-accountability environment.

Key Responsibilities

Governance & Internal Operations

• Ensure smooth day-to-day operations of VPCA, including maintaining the master calendar and coordinating events, board meetings, committees, and key deadlines.
• Support Executive Director and Board governance processes through meeting preparation, documentation, structured follow-ups, and maintaining bylaws and committee charters.
• Drive operational discipline and accountability by maintaining SOPs and tracking OKRs and KPIs across all initiatives.

Membership Engagement

• Drive membership renewals and support the Executive Director in identifying and managing prospective member pipelines.
• Build and optimize the full funnel: from top-of-funnel outreach to closing new members.
• Ensure a high-touch, seamless onboarding and member engagement experience.

Events Planning & Delivery

• Plan and deliver high-quality VPCA events (Education, Capital Connect, Co-hosted, Sport tournament,...) on time and within the approved strategic plan.
• Ensure all activities meet internal attendance targets and align with VPCA's premium, community-driven brand.
• Manage the operational P&L and ensure all events meet the cost-to-revenue efficiency targets.

Communications & Partnership

• Oversee all communication channels (LinkedIn, Website, Newsletter, WhatsApp, Luma) with professional and timely updates.
• Cultivate and maintain strategic relationships with regional and local partners.

Qualifications:

• 3-5+ years of experience in operations, project management, or marketing, ideally within a professional association, or the finance/startup sector.
• Strong Execution Capabilities with a get things done attitude; you are comfortable wearing multiple hats and managing everything from high-level board logistics to office administration. High attention to detail.
• Excellent Interpersonal Skills with the ability to interface professionally with high-level institutional partners.
• Language: Excellent written and verbal communication skills in English; Vietnamese fluency is highly preferred for local compliance and vendor management.
• Experience in CRM management and financial tracking/P&L, and familiarity with Vietnam's business and startup ecosystem, are a plus.

Interested candidates are invited to submit their application, or you can send a resume and cover letter to [Confidential Information]. For any questions regarding the position or recruitment process, please contact us at the same address.