Are you a self-motivated, proactive and careful person who is ready to take the first step in your career Do you have strong interpersonal skills and organisational skills Are you excited by working in an international environment, specifically for an education consultant Read on!
Where you will work
We are Acumen, the education brand of Sannam S4 Group - a fast-growing education and market entry consulting firm. We provide high-quality consulting and support services to international education clients globally, including the provision of in-country representatives to support our clients. Our business in South East Asia is expanding rapidly, with staff across 5 locations, including Ho Chi Minh City and Hanoi.
This role combines operation support with admissions responsibilities - ideal for someone who thrives in a fast-paced, international environment and enjoys delivering outstanding service to students and stakeholders alike.
What you will do as an Admissions cum Operation Executive
Your main responsibilities will be:
- Operation Support (80%)
- Provide comprehensive operational support to Acumen's staff/ Client, ensuring smooth delivery of services.
- Manage POSM production: source vendors, obtain quotes, support design, and oversee merchandise stock and payments.
- Coordinate merchandise/gift preparation and shipments for fairs, events, and agent distributions, including overseeing international shipments and customs procedures.
- Support event logistics: venue sourcing, contract processing, event setup, and on-the-day operations.
- Organize travel arrangements for clients and internal staff, including flights, accommodations, and transport.
- Other office admin tasks as assigned such as payment, stationery, etc.
- Admission (20%):
- Deliver a project-based high-quality admissions support on behalf of Acumen's partner universities.
- Guide applicants through admissions processes, ensuring adherence to policies and protocols.
- Conduct initial checks on applications (entry requirements, data validation) and escalate complex cases.
- Assist with fee assessments, background checks, and preparation of immigration documents.
- Maintain accurate records on Acumen's CRM and partner university systems.
- Stay updated on university policies, procedures, and external regulations.
What you bring to the team
- Fresh graduate or less than 01 year of experience
- Working experience in international education recruitment and/or administrative operations roles is a plus, demonstrating adaptability to both customer-facing and back-office tasks.
- Highly adaptable and flexible, capable of seamlessly switching between operational logistics and detail-oriented admissions procedures.
- Ability to work with personnel from all levels
- Demonstrates potential to effectively handle varied responsibilities, from operational support to meticulous admissions tasks.
- Fluent in Vietnamese and English
- Proactive, attention to detail, careful
- Ready to learn and build career skills!
What we offer you
- Attractive salary
- 13th month
- Private health insurance from day one
- An international, positive, friendly working environment
- Internal training that prepare you for a long career in international education sector
- Flexible working arrangements
- 12 annual leave days and 5 paid sick leave days
- Annual health check-up
- Team building activities
